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Business News

There’s a big upside to resolving issues with unhappy customers

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Unhappy customers are practically inevitable; mistakes happen, communications break down- we’re human after all! But a lot of good can come from this situation.

Studies suggest as many as 90% of unhappy customers don’t ever complain, they simply don’t return. So if dealing with a disappointed customer, listen, empathize and work towards a quick resolution. Consumers who have their problems fixed efficiently are likely to tell up to six people about the experience!

And if you are an unhappy customer? Before taking to social media, contact the business, be clear & specific about your issue and give them a chance to make it right and keep your business! These small things help create a marketplace where buyers and sellers trust each other. And remember, you can use your local BBB to find a list of trustworthy businesses before you buy!

Click here for more information about the Better Business Bureau.

Todayville is an independently-owned digital media company. We specialize in helping community groups, local businesses and organizations tell their story. Our team has years of media and video production experience. Talk to us about advertising, brand journalism stories, opinion pieces, event promotion, or other ideas you have to make our product better. We also operation Todayville Red Deer and Todayville Agriculture.

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Community

Downtown Red Deer Car Boot Sale

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From the Red Deer Downtown Business Association

Think of the Downtown Car Boot Sale like a garage sale, but without the garage!

Load up your car, truck, or van with any items from your house that you wish to sell (or that you would normally put out in a garage sale) and come down to Little Gaetz Avenue on event day.

To be a vendor at the Downtown Car Boot Sale, just complete the vendor application form on our website:

htps://downtownreddeer.com/events/downtown-red-deer-car-boot-sale/

Booths are $10 (maximum of two).

Everyone is invited to shop the Downtown Car Boot Sale!  It is an open street event.

PRE-REGISTRATION IS REQUIRED

DEADLINE IS JULY 23, 2019

For information on things happening downtown visit,

www.downtownreddeer.com

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Business News

Deadline approaching for nominations for the 2019 Red Deer & District Chamber of Commerce Business of the Year Awards!

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You’ve been working so hard fighting a tough economy and you’ve been meeting with success!   Well it’s time to really take it up a notch and put just a bit of time into nominating your business or a business you love for the 2019 Red Deer & District Chamber of Commerce Business of the Year Awards.

We understand you’re a procrastinator… but somehow you’ve always made that work.  Well here’s another chance.  There’s still a few days left to prepare a nomination for the Business of the Year Awards.  Trust us, it’s worth it!   The experience is fantastic and there’s a ton of upside.  Each category has 3 finalists!  Each of those finalists gets a ton of recognition.  Then there’s actually winning… how does that feel?  Check this out.

Nominations for the 2019 awards will remain open until July 26th at 4:30pm.

Please use this form to nominate a deserving business in one of five categories:

1-10 full-time employees

11-20 full-time employees

21+ full-time employees

Young Entrepreneur Award

Non Profit Organization Award

Selection Criteria/Regulations

Previous Winners

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july, 2019

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