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There’s a cost to bad recruiting practices

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4 minute read

We all hear about the frustration job seekers feel when they submit their job application online and never hear another word.  But how much does this damage your brand? Here is some really good advice from a contributor from Edmonton.

The cost of a bad experience – by Shane Calder

(Photo by Brooke Cagle on Unsplash)

“In 2015, Virgin Media received approximately 150,000 job applications, translating into 3,500 new hires. The company estimated that 27,000 (18%) of those applicants were also customers—and that poor candidate experiences led 7416 of those applicant customers to churn from Virgin Media.”

Bad experience costs you?

Virgin Media lost 6 million dollars in revenue as a result of their candidates experience.

(Photo by Robin Worrall on Unsplash)

How is it costing your company?

It’s simple.  It’s negatively impacting your brand.

“Nearly 60% of Job Seekers have had a poor candidate experience & 72% talk about it.”

Candidates want to be contacted with progress of their application. 80% of applicants are discouraged to reapply if they received no feedback. Poor experience can be detrimental to your candidate search and your company’s online reputation. Candidates actually value knowing about the status of their application more than a polished website or a well-designed careers page.

Source: https://workplacetrends.com/candidate-experience-study/

Technology Woes 

(Photo by Adam Birkett on Unsplash)

Have you lost the personal touch?

Candidates who were unsuccessful in a job application doubt a person even reviewed their application. If 85% of the applicants who apply to a job posting doubt that it was ever reviewed by an actual person, imagine the negative impact on your brand and how you are viewed. Will this activity help attract talent?

Add the personal touch.

Augment your resources. Don’t remove your HR professionals from the conversation.  Build a rapport with your candidates. Use emails, live chats and social media.

Source: https://www.thetalentboard.org/cande-awards/cande-research-reports/

Rejected offers

(Photo by Ian Tuck on Unsplash)

In the IBM white paper “The far reaching impact of candidate experience” it was discovered that if a candidate has a good experience there is a 54% chance they will accept an offer. If the experience was a disappointment only 39% would accept an offer of employment. Candidates with a positive experience are 2 times more likely to become a customer. The candidate experience is your company’s opportunity to build brand advocates even if no offer is given.

Source: https://www.ibm.com/downloads/cas/YMOARJJG

Social License To Operate

Photo by Nicole Honeywill on Unsplash

The candidate experience impacts your company and is an opportunity to showcase your company. Don’t miss out on the opportunity to improve the experience. The rewards of increased revenue, reduced costs, advocates and finding good talent are within your control.

Treat job candidates well, give them a great experience and you will be rewarded.

Shane Calder is Principal, 132 ENG Inc.  He can be reached at [email protected]

132 ENG is an exclusive Engineering and Technical Services Company, providing placement and recruiting services. Discover our real results. 132Eng experts have proven expertise and depth of knowledge that is powerful. Let us make it easy, save you time and make you look amazing. It will be our secret.

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Economy

Trudeau’s bureaucrat hiring spree is out of control

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From the Canadian Taxpayers Federation

Author: Franco Terrazzano

Bureaucrats love to think of themselves as “public servants,” but who is really serving who around here?

Prime Minister Justin Trudeau added another 10,525 bureaucrats to the taxpayer payroll last year. Since becoming prime minister, Trudeau has added more than 108,000 new federal bureaucrats.

That’s a 42 per cent increase in the federal bureaucracy in less than a decade.

Ask yourself, are you getting 42 per cent better services from the federal government? Unless your paycheque comes from taxpayers, the answer is a big fat NO.

While Trudeau’s bureaucracy grew by 42 per cent, Canada’s population grew by 14 per cent.

That means there would be 72,491 fewer federal paper pushers had Trudeau kept growth in the bureaucracy in line with population growth.

It’s not just the size of the bureaucracy that’s ballooning – the cost is too.

The total cost of the federal payroll hit $67 billion last year, a record high. That’s a 68 per cent increase over 2016.

Trudeau gave federal bureaucrats more than one million pay raises in the last four years alone.

Since taking office, Trudeau also rubberstamped about $1.4 billion in taxpayer-funded bonuses to bureaucrats working in federal departments.

The bonuses were paid out despite the Parliamentary Budget Officer finding “less than 50 per cent of [performance] targets are consistently met.”

Then there’s the bonuses at failing Crown corporations.

CBC dished out $15 million in bonuses last year, while their President and CEO Catherine Tait whined about “chronic underfunding” and begged the government for more taxpayer cash. The CBC takes more than $1 billion from taxpayers every year.

The Canada Mortgage and Housing Corporation dished out $102 million in bonuses over the last four years, while Canadians couldn’t afford to buy a home. The bonuses rained down, despite the CMHC repeatedly claiming it’s “driven by one goal: housing affordability for all.”

The Bank of Canada dished out more than $60 million in bonuses over the last three years, even though it failed to do its one and only job: keep inflation low and around two per cent.

The average annual compensation for a full-time federal bureaucrat is $125,300, when pay, pension and perks are accounted for, according to the PBO.

There are now more than 110,000 federal bureaucrats taking home a six-figure base salary – an increase of 154 per cent since Trudeau took power.

Meanwhile, data from Statistics Canada suggests the average annual salary among all full-time workers in Canada was less than $70,000 in 2023.

Here’s why all this matters:

First, it’s an issue of fairness. The last few years have spelled hardship for Canadians who don’t work for the government, but do pay the bills.

Countless Canadians were sent to the ranks of the unemployed, lost their business and struggled to afford rising rents and costly grocery trips.

They’re paying higher taxes so more highly-paid bureaucrats can take bigger paycheques.

Second, more than half of the federal government’s day-to-day spending is consumed by the bureaucracy. That means any government that wants to fix the budget dumpster fire must shrink the bureaucracy.

Let’s recap:

Taxpayers paid for 108,000 new federal bureaucrats. Taxpayers paid for more than one million pay raises over the last four years. Taxpayers paid for more than $1 billion in bonuses.

And bureaucrats barely meet even half of their performance targets – targets they set for themselves.

It’s clear Trudeau’s bureaucratic bloat isn’t serving taxpayers. It’s time to find a pin and pop Ottawa’s ballooning bureaucracy.

This column was first published in the Western Standard on July 202, 2024.

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International

‘Really, Really Difficult’: Bureaucrats Worry Behind Closed Doors They’ll Be Sent Packing Under Trump

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From Heartland Daily News

“He’s going to get people in place that are more intelligent and are more loyal to him,” a park service employee said. “Now I think he could do a lot of damage.”

Government workers are reportedly in a state of panic over the prospect of former President Donald Trump winning another term in office, according to E&E News.

Bureaucrats up and down the federal hierarchy are concerned that a second Trump administration could cost them their jobs and put an end to liberal programs they worked to implement under President Joe Biden, E&E News  reported.  Trump has, if elected, pledged to implement reforms that would allow him to fire up to 50,000 civil servants at will, with the former president singling out workers who are incompetent, unnecessary or undermine his democratic mandate.

“The first rendition of the Trump administration was really, really difficult, and we saw a mass exodus of employees retiring,” a National Park Service employee told E&E News. “If we do have an administration shift, other employees will also reconsider their positions and move to the private sector. I don’t know what I’ll end up doing.”

Of the civil servants that didn’t exit during Trump’s first term, many worked internally to deliberately obstruct his agenda, according to Miles Taylor, who served as chief of staff in the Department of Homeland Security from 2017 to 2019 and admitted to engaging in such behavior. Bureaucrats are worried that Trump may seek to appoint administrators who agree with his agenda this time around.

“He’s going to get people in place that are more intelligent and are more loyal to him,” a park service employee said. “Now I think he could do a lot of damage.”

To replace large numbers of federal employees, Trump would reclassify them as Schedule F employees, allowing him to fire them at will. The Biden administration finalized a rule in April that would prevent their status from being changed involuntarily, however, allies of the former president have shrugged off the rule by pointing out that a Trump administration could simply reverse it, according to The New York Times.

Amid fear that Trump’s plans may come to fruition, bureaucrats are making moves to ensure the Biden administration’s policies are as hard to repeal as possible, a senior employee at the Interior Department told E&E News.

“The concern hasn’t been focused on who the Democratic nominee is as much as concerns about Trump winning and what that would mean,” they said. “From everyone’s perspective it is get as much done as possible. Also trying to bury into the agency programs [like environmental justice] so they can survive a Trump administration.”

Conservatives are increasingly optimistic about Trump’s chances of defeating Biden in November as the president lags behind Trump in the polls and the Democratic Party grapples with internal disputes regarding whether or not he should be their nominee.

“The mood is somber and incredulous,” one long-time employee of the Department of the Interior told E&E News. “The hope is we will not suffer through another term with the prior leadership, but the fear [is] that if we do, they will target employees they don’t like, make things up to justify whatever punishment they want and just cripple the good work we are doing.”

Staff at the Environmental Protection Agency (EPA), meanwhile, are also upset and agitated, the president of a union representing some of the agency’s employees told E&E News. “So many of our members lived through the absolutely disastrous first Trump administration and his attempted dismantling of EPA,” she said.

Originally published by The Daily Caller. Republished with permission.

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