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City of Red Deer

Red Deer Lights the Night to return in modified format for 2021

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This year, Red Deer Lights the Night means not just lighting up one night, but many. Starting November 19, Red Deerians are invited to explore the greater downtown to discover festive lights, beautiful holiday decorations and activities to enjoy throughout the Christmas season.

Highlights include:

 Light displays at City Hall Park, Ross Street Patio, Capstone – starting November 19
 Winter Market, hosted by the Downtown Business Association – November 18 – 20
 Best in Snow pet photo contest, hosted by Capstone – November 20 – 27
 Christmas in Capstone – starting December 1
 Christmas Craft Drive-Thru, hosted by Family Services of Central Alberta – Saturday, December 4
 Late Night Shopping, hosted by the Downtown Business Association – Thursday, December 9
 “Shinny” rink and “milk jug curling” at Central Middle School – Ice rink to be installed as weather permits
 Trivia contests
 Santa’s Bus Tour and photo contest (see below) – December 10, 11, 17, 18
 World Junior skate day at Bower Ponds – Saturday, December 18, 3 to 5 p.m. There will be a learn to skate area, hot chocolate and other fun surprises. Proudly supported by Hockey Canada, Central Alberta Refugee Effort (CARE), Red Deer RCMP, The City of Red Deer, and Red Deer Emergency Services.

A video showcasing the beloved lights and decorations in City Hall Park will be shared on The City’s social media channels so Red Deerians can enjoy the view safely and from the warmth and comfort of home.

The annual festivities would not be complete without an appearance from Santa, and The City is pleased to announce the return of Santa’s Bus Tour. On four different December evenings (December 10, 11, 17 and 18), Santa and his crew will tour city neighbourhoods while riding a Red Deer Transit bus. Route maps are available on The City’s website and the MyBus app. Red Deerians can share photos of Santa’s Bus Tour on social media with #rdlights for a chance to win a prize. Please note:Residents are reminded to follow physical distancing guidelines and asked to remain in front of their own homes, if possible, while watching for Santa’s Bus Tour.

“After great success last year, we’re excited to once again bring Christmas spirit directly to neighbourhoods with Santa’s Bus Tour,” said Bobby-Jo Stannard, Community Development Superintendent. “And, we’re pleased to invited Red Deerians to enjoy an expanded holiday light display throughout greater downtown.”

For more information and updates on Red Deer Lights the Night festivities, presented by Red Deer Downtown Business Association and The City of Red Deer, visit www.reddeer.ca/rdlights and follow The City on social media.

City of Red Deer

City introduces new phone number to report non-emergency mental health, addiction, or homeless issues

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New streamlined way to reach Red Deer’s Social Diversion Team

Since launching in 2021, the Social Diversion Team (SDT) has been responding to calls throughout Red Deer for individuals in need of non-emergency support, whether experiencing mental health struggles, addictions issues, or homelessness.

Beginning March 1, 2024, the community will need to call the non-emergency police line at 403-406-2200 to connect with the Social Diversion Team. This move from the previous 2-1-1 call line will improve the caller’s ability to quickly connect with a Police Communications Operator who can quickly determine the nature of the call and dispatch the appropriate resources in a timely and efficient manner.

“This change simplifies calling and dispatching the Social Diversion Team,” said Peter Puszka, Municipal Policing Services Superintendent. “Red Deerians now need to remember only one contact number for all non-emergency community safety concerns and our experienced, well-trained Police Communications Operators can assess the circumstances of the call, determine which resource is appropriate and dispatch accordingly.”

Though the Alberta 2-1-1 has been the dispatching service since the onset of the program, the move to internal dispatching will simplify the call-in process, removing barriers like pre-recorded messaging and on-hold wait times, improve internal communication between the dispatchers and the responding Social Diversion Team, and allow for operators with local community knowledge to provide enhanced response.

While the phone number has changed, all other elements of the program remain the same. The two-person Social Diversion Team consists of a Licensed Practical Nurse and a Social Diversion Specialist, who respond to reports of individuals in distress. The team connects clients with the social services they need, such as housing supports, mental health supports, detox programs and harm reduction resources.

“We are excited to continue providing individuals with the right response at the right time,” says Ryan Veldkamp, Social Wellness & Integration Supports Superintendent. “We know that not every call is an emergency call, and that’s why the Social Diversion Team is the right choice for these situations where individuals are in crisis. The team continues to allow our first responders to concentrate on responding to critical medical emergencies and criminal matters.”

In its three years of operation, the SDT has averaged a response rate of 185 events per month or approximately 6 calls a day. The teams use their specialized training to provide assessment, intervention and support to those in need.

Stephanie MacDonald, Outreach and Housing Services Manager for Safe Harbour Society said, “The Social Diversion Team is very excited for this change over and believes that this will allow for a more effective and timely response.”

While the SDT continues to operate from 7 a.m. to 7 p.m., 7 days a week, the 24/7 non-

emergency line will dispatch the SDT based on their availability, or utilize other policing and medical services when they are not.

To learn more about the Social Diversion Team, visit www.reddeer.ca/SDT.

When Should I call the Social Diversion Team?

If you see someone who is:

  • Experiencing a mental health or medical (non-emergency) crisis
  • Intoxicated or otherwise impaired
  • Requiring transport to appropriate services (i.e. a shelter)
  • Sleeping in an unsafe space and/or inappropriately dressed for the weather
  • Requiring social services (i.e. housing, nutrition, health or community supports)
  • Likely to come to harm without intervention

And the individual is not posing an immediate harm to themselves or others, call 403-406-2200

The team’s hours of operation are 7 a.m. to 7 p.m. However, the non-emergency (403-406-2200) line is operated 24/7. Outside of the Social Diversion team operating hours, callers will be provided with either a community referral, crisis intervention support, connected to 911, or offered a follow-up.

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Addictions

City Council decides to close Red Deer’s Overdose Prevention Site

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City Council requests the Province of Alberta make changes to OPS in Red Deer

City Council made decisions (Friday) related to Red Deer’s Overdose Prevention Site (OPS), requesting the Government of Alberta (GOA):

  • formalize an orderly transition of the existing OPS out of Red Deer by the end of 2025;
  • provide in its place greater harm reducing options within our community that focus on health, wellness, and recovery, including more detox capacity, medication-assisted treatment (MAT), recovery coaches, counsellors, and culturally appropriate health and wellness supports, etc.;
  • provide dedicated grant funding to provide a continuous police presence/enforcement in the immediate vicinity of the OPS and temporary shelter, until the crime and social disorder impacts associated with these provincial services are better mitigated for the safety and security of our public;
  • substantially increase front-line supports for mental health and addictions within our community/region to better address the root causes leading to drug and alcohol addictions.

These decisions stem from a Notice of Motion put forward by Councillor Higham on December 18, 2023. After being read into the record on January 22, 2024, a non-statutory public hearing was scheduled for yesterday, February 15, 2024. Approximately 40 members of the public attended the non-statutory public hearing, with approximately 30 individuals speaking to the Notice of Motion, sharing their thoughts on the issue.

After hearing from the public yesterday, City Council debated the motion today, with Mayor Ken Johnston now having City Council direction to take the issue forward to the province and proceed with advocacy efforts.

“The public hearing and the debate of this motion were harrowing and emotional experiences for everyone. Each of us have been touched in some way by addiction; we heard that very clearly, and I am no exception. We heard heartfelt testimony from many members of our community, citizens, some who use the OPS, some who are service providers in the community, business owners, doctors, family members that have lost loves ones, and more,” said Mayor Johnston. “Council approached this most sensitive of issues with open minds, open ears, and open hearts. We are trying to improve lives for those suffering from addiction. This is a complex challenge, as these are areas where municipalities do not have jurisdiction. What we know is that Red Deer needs robust support from the provincial government for people with addictions; we need support for our community that is grappling with the fallout of addictions; and we need that support in the most immediate way.”

Mayor Johnston added, “Following this meeting, I will reach out to the Ministry of Addictions and Mental Health to book meetings where we can discuss how to move forward in the best interest of our city.”

Currently the OPS is located 5246 53 Avenue in downtown Red Deer.

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