City Hall reopening for payments and in-person customer service
“We are excited to be reopening City Hall for in-person payments and customer service. This long awaited reopening will enable us to reconnect with our customers in person and still support doing business with us online, where possible,” said Acting City Manager Tara Lodewyk.
Starting Monday, June 21, 2021, key customer service employees will return to City Hall with a phased reopening taking place in the coming weeks and months. With renovations that took place while the building was closed, all customer and public interactions are now provided on the main floor of City Hall.
Some additional changes include new windows and doors, improved customer service kiosks, new security controls and numerous health and safety measures that serve to protect employees and customers accessing City Hall. All renovations were focused on making necessary changes that facilitate improved customer interactions while considering the safety, health and wellness of all employees and citizens.
“As we reopen City Hall for in-person customer service, the health and safety of our citizens and employees is still top of mind. Masks are required inside the building and there will be capacity limits for the number of customers permitted inside at one time,” said Lodewyk. “We kindly ask that anybody coming to City Hall, or accessing any of our recreation or public facilities, uphold all public health restrictions as we work to keep everyone safe throughout the phased reopening.”
A full reopening and return to work for all City employees is expected to take place between June 21 and September 7, 2021. In many cases, City employees have continued to report to their workplace, in-person, based on the requirements of their position; however, with the lifting of the provincial work from home order, The City will welcome its remaining employees back into the workspace with the intention to have everybody back between now and September. This includes City Hall, the Professional Building, Civic Yards and all City owned and operated recreation and culture places and spaces.
“Covid-19 has limited us in many ways. It has taught The City to innovate, work differently and find efficiencies. As we transition back to in-person service, we ask our customers to be patient with us as we navigate the new challenges of our ever changed in-person business offerings. Our business looks different than it did when we closed City Hall more than 15 months ago, and while we are excited to be once again serving you in person, we do expect some bumps along the way,” said Lodewyk.
With changing and modified provincial restrictions continuing to be announced, The City of Red Deer will adapt and update its programs, services and offerings on an ongoing basis. This will include everything from the number of people permitted within a facility at one time, to masking requirements.
“We will continue to take our direction from the provincial government as they ease restrictions and introduce their phased relaunch strategy,” said Lodewyk. “We share the community excitement around the easing of restrictions and continue to work together with our community to uphold public health orders and preventing the spread of Covid-19.”
Starting June 21, the following payments can be made in person at City Hall:
- Utility bill payment
- Property tax payment
- Parking ticket payment
- Re-loading parking cards
- Accounts Receivable invoice payment
- Licence payment
- Special event permit payment
- Other miscellaneous fee payments
Starting July 12, the following payments and customer service will be available in-person at City Hall:
- Parking inquiries
- Licence and permit applications
For updates on The City’s municipal response to Covid-19, visit www.reddeer.ca/covid-19.
For more information, please contact:
The City of Red Deer
Downtown Business Spotlight: Abyssinia Village Market
This week’s Business Spotlight shines on Abyssinia Village Market! This unique establishment is located at #120, 5017 49 St and provides customers with an assortment of Ethiopian & Eritrean food! We spoke with the owner to learn more about this wonderful establishment!
What is your business?
Retailers & Convenience Store
When did your business open?
What makes your business unique?
We’re the only Red Deer Ethiopian & Eritrean food Enjera and high-quality coffee seller.
What are some products/services that you offer?
We sell fresh Enjera and different African and Asian food.
Why did you choose Downtown Red Deer as the location for your business?
We chose Downtown Red Deer because of its huge variety of customers.
Finish this sentence: I love Downtown because…
It’s polite citizens.
Facebook: Abyssinia Village Market Official Page
My European Favourites: Český Krumlov
Český Krumlov is the most picturesque medieval town in the Czech Republic, and one of the best small town destinations in Central Europe. Český Krumlov is located in the South Bohemia Region of the Czech Republic about a two hour drive directly south from Prague and only thirty minutes from the nearby city of Ceske Budejovice. It is only about thirty kilometers from the Austrian border, and Linz is only an hour away. It is a natural stop from Prague to Salzburg, and we frequently stay in Ceske Budejovice, where many of our hockey groups play games or train at former NHL and Czech hockey star, Jaroslav Pouzar’s arena.
Český Krumlov’s old town, a UNESCO World Heritage Site, is nestled in between a meandering river and is surrounded by lush green hills and a towering castle above. With narrow cobblestone streets and a mixture of baroque and renaissance architecture, this could be the backdrop to any fairytale.
After we enter the town, we will park our bus across the street from a little park, called the Deer Garden, that is dwarfed by the back side of the Český Krumlov Castle. To get up to the castle, there is a path at an incline just on the right of the park or there are stairs up to the castle located at the back right of the park.
Once you reach the top, on the right you will find the eleven hectare castle garden. The garden includes a cascade fountain, an outdoor amphitheatre with a revolving auditorium, the Bellaria summer palace and the castle’s winter riding hall, which is now used to host special events.
If we go left instead of going into the park, a few steps away is a small gated entrance to a terrace that you should not miss. The terrace offers a spectacular panorama of the river, the town below, the castle on the left and the surrounding area. Your camera will be busy here and, at times, you will have numerous people jockeying for position to get that perfect shot. Please note that the terrace is not always open in the evening.
Český Krumlov Castle
The Český Krumlov Castle dates back to 1240 when it was built by the Witigonen (Vitkovci) dynasty. In 1302, the Rosenberg dynasty became owners of the castle, and you will see their family’s five petalled rose logo at various locations throughout the city. In 1622, the castle was transferred to the Austrian Eggenberg family who expanded the castle, including adding the unique baroque theatre that bears their name. Today, the local brewery in Český Krumlov is named after the Eggenbergs. The Schwarzenberg family took over the castle from 1719 until 1947 when it was transferred to the Czechoslovak state. The castle complex, with five courtyards, is listed as a Czech National Monument and is listed on the UNESCO World Heritage List.
What would an old castle be without a good ghost story? In medieval times, the appearance of a White Lady during the day or night was an omen that someone in the family would soon die. At the Český Krumlov Castle, legend has it that the castle is haunted by their own White Lady, Perchta of Rosenberg. Her husband treated her poorly and on his death bed he asked her for forgiveness. She refused and her husband cursed her. Since her death, her ghost has haunted her former husband’s estates including the castle.
When we leave the photo terrace, we cross the fifth castle courtyard surrounded by the baroque castle theatre and the renaissance house to the white and grey Cloak Bridge. The bridge, which offers more great views of the old town and river, has three stories above the arched walkway that connect the castle to the theatre.
Entering the area called the Upper Castle, we pass through two small courtyards, named the fourth and third castle courtyards. The courtyards’ facades were painted in the 16th and 17th centuries. The frescoes painted on flat walls use the “trompe–l’oeil” technique to create the optical illusion that the walls are three-dimensional brick with intricate stone decorations and inlayed statues. The “Upper Castle’s” renaissance interiors are palatial with an important collection of paintings, tapestries and furniture. The castle’s underground foundations, called the Wenceslas Cellars, are a labyrinth of pillars and arches. Exiting the third courtyard, we go down a steep and windy passage way, which may have been used for vehicles.
Arriving at the second castle courtyard, we find the Burgrave’s house from 1578. The Burgrave, or “Count”, was the governor of the town, with judicial and military powers bestowed on him by the Holy Roman Emperor. From 1742-1948, the lower floor of the Burgrave’s house was used to house the Schwarzenberg grenadier guard.
The courtyard has a stone fountain from 1641 in the middle and the colorful castle tower in the corner. The tower and the adjoining “Hradek” building are the two oldest parts of the castle. If you climb the tower, you will get amazing views of the castle and the town.
To access the first courtyard, we cross a small bridge that has a Bear Moat below. There have been bears in the moat since 1707, and most times we can see them walking around or eating their vegetables and fruit. Unfortunately, we don’t always see them as they like the area under the bridge. This is the largest courtyard and was used as an agricultural area and animal enclosure. We leave the castle through the Red Gate and continue until we reach the Latrán street where we turn right. A few meters away on your left is the entrance to the Monastery.
Monastery of the Minorites
After the castle, the monastery is the second largest historic complex in Český Krumlov. The medieval monastery was founded for the brothers and sisters of the order of St. Francis of Assisi in 1350. St. Francis gave the name “Friar Minor” or “Minorites” to the Franciscans. The order of St. Clare, “Poor Claires” or the “Clarissas,” is the name of the female branch of the Franciscans. The monastery church located in the center of the complex separates the convents of the Minorites (here from 1357-1950) and Clarissas (here from 1361-1782).
Latrán Street and Lazebnicky Most
The renaissance area just outside the castle and across the river from the old town center was once the home of castle servants. Today the cobble stone Latrán Street’s colorful houses are full of shops, cafes, restaurants and artist galleries. Just off the Latrán, you will find artist workshops featuring paintings, iron works, statues and furniture. Some of these artist workshops are decorated with interesting murals.
Undoubtably, you will be hit by the sweet aroma of the chimney cake or Trdelník. The Trdelník is a rolled dough which is wrapped around a thick spit, baked over hot coals and topped with sugar, walnuts and sometimes cinnamon. You can find variations of this treat throughout the Czech Republic, Slovakia and Hungary.
Connecting the Latrán street to the old town is the wooden Lazebnicky bridge with a large crucifix in the middle. Form the bridge, you have a magnificent view of the castle above, the Vltava river meandering its way around the town, and the riverfront houses and restaurant patios of the old town.
Historic Old Town
Once you cross the bridge, if you go forward on the Radniční street for about a hundred meters you will arrive at the Town Square. Instead, we will turn right and take the curved Dlouhá Street with interesting cafes, restaurants and hotels. At the end of the Dlouhá street, we arrive at the Široká street. Turning right we will come to the old mill where we can see the waterwheel still turning and we get another great view of the castle. We continue in the other direction leisurely making our way down the wide and vibrant Široká street until we reach a junction where three streets meet. This is a very picturesque little square with colorful buildings decorated with frescoes.
Only a few meters away from this junction, we find ourselves in the Český Krumlov town square or Náměstí Svornosti. The square has served not only as a market in medieval times, but also as a place of execution. The large white building with renaissance arcades is the 16th century Český Krumlov Town Hall. The four coats-of-arms painted on the façade of the building are those of the Eggenbergs, the Schwarzenbergs, the town and of the Czech state of Bohemia. Like many towns in the Czech Republic, the square has a Marian Plague Column with a fountain at the center. The plague columns give thanks to the Virgin Mary for the end of the plague that killed many throughout Europe in the 17th century. The beautiful buildings adorned with stucco decorations and frescoes around the square once belonged to the town’s upper class and have been restored to their original splendor.
Church of St. Vitus
From the town square you will see the 19th century spire and tall roof of the Roman Catholic church of St. Vitus. A short climb up Horní Ulice street you will reach the church entrance. The gothic church has a white interior with an impressive vaulted ceiling supported by stone columns. The tall but clear gothic windows allow light to flood the nave and they push your eyes upwards to the magnificent ceiling. Dating back to the 13th century when the site became a place of worship, the church has undergone a few additions and changes over the years. The church is the burial place of notable Bohemian families including generations of the aforementioned Rosenbergs and Schwartzenbergs.
Not far from the church is a little garden called the Seminární Zahrada, or the Seminary Garden. The garden is part of the Regional Museum, which used to be a seminary for the Jesuits. Like the terrace by the castle, this garden is one of the best spots in town to get that spectacular panoramic photo. The castle and tower are prominent in the background, seemingly rising above a sea of the red tiled roofs below.
Rafting on the Vltava
As you leave the old town back to the parking area, you will cross the Lavka pod Zamkem wooden bridge which leads to the Deer Garden. The bridge offers a few more photo opportunities of the river, the castle and the Cloak Bridge. One of the most interesting things to see from the bridge is the wier on the Vltava River that has a spot on the right for rafters to slide down from the higher water level to the lower level. Rafting is very popular, and in summer months you will see raft after raft leisurely floating down the river. The Malecek Rafting company offers canoe and raft rentals with trips of various durations from a thirty-minute trip in the city center all the way to half-day and full-day trips further down the river. They also offer a fifty-minute historical cruise on a twelve-person wooden raft. In the middle ages and beyond raftsmen used the Vltava to transport goods and raw materials like wood and salt. Today, people can enjoy this experience in amazing surroundings.
Český Krumlov has many small museums worth visiting. My favourite is the Museum of Commerce (Muzeum Obchodu) located in the old town just as you cross the Lazebnicky bridge. The museum has recreated shop interiors, shop machinery and advertising from the early 1900s. Individual packaging of products, like we are used to today, was non-existent. They have a great display of metal dispensary containers where customers would get their coffee beans, sugar, flour or other goods. They also have old style metallic advertising signs for sale. Across from that museum, there is an antique shop with very unique items and next door is the Fairytale House & Puppet Museum.
Other museums you may want to visit in Český Krumlov include the Museum Fotoatelier Seidel, the Egon Schiele Art Centrum, the Moldavite Museum (Muzeum Vltavinu), the Regional Museum and the Torture Museum. There are many other little museums around town worth visiting. Nearby, hikers enjoy climbing the 1,084 meter high Mount Klet’ and guided tours of the Graphite Mine.
Český Krumlov is the second most popular tourist destination in the Czech Republic. I have been to this medieval town numerous times with my tour groups and I am always excited to include it in my itineraries.
Explore Europe With Us
Azorcan Global Sport, School and Sightseeing Tours have taken thousands to Europe on their custom group tours since 1994. Visit azorcan.net to see all our custom tour possibilities for your group of 26 or more. Individuals can join our “open” signature sport, sightseeing and sport fan tours including our popular Canada hockey fan tours to the World Juniors. At azorcan.net/media you can read our newsletters and listen to our podcasts.
Images compliments of Paul Almeida and Azorcan Tours.
(This article was originally published on April 11, 2021).
Click below to read Paul’s sobering story about Canada’s role in WWI.
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