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City of Red Deer

Blue and Black Cart Collection begins this week. Here’s everything you need to know!

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From The City of Red Deer

Blue and Black Cart collection kicks off week of May 6

The carts have all been rolled out, residents had some time to get acquainted and now Blue and Black Cart collection is set to start next week.  Together, with the Green Cart, it completes Red Deer’s cart program implementation.

Throughout the months of March and April, Blue and Black Carts were rolled out to homes who currently receive individual garbage, recycling and Green Cart collection. The Blue Cart replaces the blue box, and
the Black Cart is for all other household garbage.

“We are excited to see Blue and Black cart collection start next week,” said Janet Whitesell, Waste Management Superintendent. “We have worked hard to create a program that has been tested, tweaked
and modified to ensure we are launching a program that will work for the residents of Red Deer.”  Collection for the Blue and Black Cart will take place every other week, on alternating weeks. That means
garbage will be collected one week and recycling collected the next week. Green Cart collection remains weekly. Residents received a colour coded calendar to make keeping track easy, and they can sign up for
weekly notifications through Notify Red Deer (reddeer.ca/notifyreddeer).

The Blue Cart replaces blue boxes, and in general, everything that used to go in the blue box can go in the Blue Cart, with the exception of glass. Place paper, cardboard, metal cans and plastics numbered one
through seven in the Blue Cart. The Black Cart is for remaining garbage that can’t go in the Blue or Green Cart, which in general is things like Styrofoam, disposable diapers, and unnumbered plastics. Detailed
information was attached to the Black Cart delivered to each home, and more information is always available at reddeer.ca/carts.

“Since April of 2018 when the Green Cart program launched, we have reduced the amount of garbage sent to landfill from households by 27 per cent,” said Whitesell. “For three months last year, we collected more in the Green Cart than we collected garbage at the curb which means a significant amount of material was composted and those nutrients returned to agricultural soils, instead of being landfilled.”

“The three cart system streamlines collection, and the way households bring their waste out to the curb or the alley,” Whitesell continued. “We are confident that we have a program that will not only reduce the
amount of waste going to our landfill, but engage and inspire residents to take steps to reduce their household waste, and our overall greenhouse gas emissions.”

Residents can learn more about the new cart program at a presentation on Tuesday, May 14 at 6:30 p.m. at Red Deer College’s Alternative Energy Lab, along with representatives from the Recycling Council of Alberta who will talk about system-wide opportunities in how Alberta handles waste.

Neighbourhood Collection Schedule
Anders Park East Thursdays – Zone 2 Calendar (pdf)
Anders South Thursdays – Zone 2 Calendar (pdf)
Aspen Ridge Thursdays – Zone 2 Calendar (pdf)
Bower North/South Wednesdays – Zone 1 Calendar (pdf)
Clearview Meadows Thursdays – Zone 1 Calendar (pdf)
Clearview Ridge Thursdays – Zone 1 Calendar (pdf)
College Park Tuesdays – Zone 1 Calendar (pdf)
Davenport Fridays – Zone 1 Calendar (pdf)
Deer Park Estates Fridays – Zone 1 Calendar (pdf)
Deer Park Village Fridays – Zone 1 Calendar (pdf)
Devonshire Fridays – Zone 1 Calendar (pdf)
Downtown Wednesdays – Zone 2 Calendar (pdf)
East Annexation area Tuesdays – Zone 1 Calendar (pdf)
Eastview/Eastview Estates Thursdays – Zone 1 Calendar (pdf)
Evergreen Wednesdays – Zone 2 Calendar (pdf)
Fairview Mondays – Zone 1 Calendar (pdf)
Garden Heights Thursdays – Zone 1 Calendar (pdf)
Glendale/Glendale Park Estates Tuesdays – Zone 2 Calendar (pdf)
Grandview Wednesdays – Zone 2 Calendar (pdf)
Highland Green/Highland Green Estates Mondays – Zone 2 Calendar (pdf)
Inglewood West Wednesdays – Zone 1 Calendar (pdf)
Ironstone Wednesdays – Zone 1 Calendar (pdf)
Johnstone Crossing/Johnstone Park Mondays – Zone 1 Calendar (pdf)
Kentwood East/West Tuesdays – Zone 2 Calendar (pdf)
Kingsgate Tuesdays – Zone 2 Calendar (pdf)
Lancaster Green/Lancaster Meadows Fridays – Zone 2 Calendar (pdf)
Laredo Fridays – Zone 2 Calendar (pdf)
Lonsdale Fridays – Zone 2 Calendar (pdf)
Michener Hill East Thursdays – Zone 1 Calendar (pdf)
Michener Hill West Wednesdays – Zone 2 Calendar (pdf)
Mountview Wednesdays – Zone 2 Calendar (pdf)
Morrisroe Thursdays – Zone 2 Calendar (pdf)
Morrisroe Extenstion Thursdays – Zone 2 Calendar (pdf)
Normandeau North/South Tuesdays – Zone 1 Calendar (pdf)
North Annexation area Mondays – Zone 1 Calendar (pdf)
Oriole Park/Oriole Park West Mondays – Zone 1 Calendar (pdf)
Parkvale Wednesdays – Zone 2 Calendar (pdf)
Pines Tuesdays – Zone 1 Calendar (pdf)
Riverside Meadows Mondays – Zone 2 Calendar (pdf)
Rosedale Estates/Rosedale Meadows Fridays – Zone 1 Calendar (pdf)
South Hill Wednesdays – Zone 2 Calendar (pdf)
Sunnybrook/Sunnybrook South/Southbrook Wednesdays – Zone 1 Calendar (pdf)
Timberlands/Timberstone/Timber Ridge Tuesdays – Zone 1 Calendar (pdf)
Vanier East/Vanier Woods Fridays – Zone 2 Calendar (pdf)
Waskasoo Wednesdays – Zone 2 Calendar (pdf)
West Lake Mondays – Zone 2 Calendar (pdf)
West Park Mondays – Zone 2 Calendar (pdf)
Woodlea Wednesdays – Zone 2 Calendar (pdf)

Setting your carts out for collection:

Carts are picked up by an automated collection truck, so it’s important to follow these collection instructions.

When:

Set out by 7 a.m. on your regular collection day, year-round.

How:

Make sure the lid is closed and place the carts on flat ground with at least one metre clearance all around and above each of them so the truck’s collection arm can pick it up and empty it. This includes ensuring both carts placed that day, and any extra yard waste has the same clearance so the automated trucks can access it. If the collection contractors are unable to properly access your carts, they won’t be able to collect the contents that week, so placement is an important step.

Where:

Front street collection: Place the carts on the street with the wheels against the curb and white directional arrows pointing toward the street. Make sure the carts are away from parked vehicles or other obstructions such as trees, and that it is not blocking traffic.

Back alley collection: Place the carts with the wheels toward your property and white directional arrows pointing toward the alley. Make sure the carts are not placed against a fence or garage, and that it is not blocking traffic.

Make sure to roll your carts back to your property after they have been emptied.

Sign up for alerts

Use your Notify Red Deer account to sign up for cart collection schedule alerts.

Questions?

Carts Frequently Asked Questions

Email: [email protected]
Phone: 403-340-BLUE (2583)

After 15 years as a TV reporter with Global and CBC and as news director of RDTV in Red Deer, Duane set out on his own 2008 as a visual storyteller. During this period, he became fascinated with a burgeoning online world and how it could better serve local communities. This fascination led to Todayville, launched in 2016.

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City of Red Deer

City introduces new phone number to report non-emergency mental health, addiction, or homeless issues

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New streamlined way to reach Red Deer’s Social Diversion Team

Since launching in 2021, the Social Diversion Team (SDT) has been responding to calls throughout Red Deer for individuals in need of non-emergency support, whether experiencing mental health struggles, addictions issues, or homelessness.

Beginning March 1, 2024, the community will need to call the non-emergency police line at 403-406-2200 to connect with the Social Diversion Team. This move from the previous 2-1-1 call line will improve the caller’s ability to quickly connect with a Police Communications Operator who can quickly determine the nature of the call and dispatch the appropriate resources in a timely and efficient manner.

“This change simplifies calling and dispatching the Social Diversion Team,” said Peter Puszka, Municipal Policing Services Superintendent. “Red Deerians now need to remember only one contact number for all non-emergency community safety concerns and our experienced, well-trained Police Communications Operators can assess the circumstances of the call, determine which resource is appropriate and dispatch accordingly.”

Though the Alberta 2-1-1 has been the dispatching service since the onset of the program, the move to internal dispatching will simplify the call-in process, removing barriers like pre-recorded messaging and on-hold wait times, improve internal communication between the dispatchers and the responding Social Diversion Team, and allow for operators with local community knowledge to provide enhanced response.

While the phone number has changed, all other elements of the program remain the same. The two-person Social Diversion Team consists of a Licensed Practical Nurse and a Social Diversion Specialist, who respond to reports of individuals in distress. The team connects clients with the social services they need, such as housing supports, mental health supports, detox programs and harm reduction resources.

“We are excited to continue providing individuals with the right response at the right time,” says Ryan Veldkamp, Social Wellness & Integration Supports Superintendent. “We know that not every call is an emergency call, and that’s why the Social Diversion Team is the right choice for these situations where individuals are in crisis. The team continues to allow our first responders to concentrate on responding to critical medical emergencies and criminal matters.”

In its three years of operation, the SDT has averaged a response rate of 185 events per month or approximately 6 calls a day. The teams use their specialized training to provide assessment, intervention and support to those in need.

Stephanie MacDonald, Outreach and Housing Services Manager for Safe Harbour Society said, “The Social Diversion Team is very excited for this change over and believes that this will allow for a more effective and timely response.”

While the SDT continues to operate from 7 a.m. to 7 p.m., 7 days a week, the 24/7 non-

emergency line will dispatch the SDT based on their availability, or utilize other policing and medical services when they are not.

To learn more about the Social Diversion Team, visit www.reddeer.ca/SDT.

When Should I call the Social Diversion Team?

If you see someone who is:

  • Experiencing a mental health or medical (non-emergency) crisis
  • Intoxicated or otherwise impaired
  • Requiring transport to appropriate services (i.e. a shelter)
  • Sleeping in an unsafe space and/or inappropriately dressed for the weather
  • Requiring social services (i.e. housing, nutrition, health or community supports)
  • Likely to come to harm without intervention

And the individual is not posing an immediate harm to themselves or others, call 403-406-2200

The team’s hours of operation are 7 a.m. to 7 p.m. However, the non-emergency (403-406-2200) line is operated 24/7. Outside of the Social Diversion team operating hours, callers will be provided with either a community referral, crisis intervention support, connected to 911, or offered a follow-up.

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Addictions

City Council decides to close Red Deer’s Overdose Prevention Site

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City Council requests the Province of Alberta make changes to OPS in Red Deer

City Council made decisions (Friday) related to Red Deer’s Overdose Prevention Site (OPS), requesting the Government of Alberta (GOA):

  • formalize an orderly transition of the existing OPS out of Red Deer by the end of 2025;
  • provide in its place greater harm reducing options within our community that focus on health, wellness, and recovery, including more detox capacity, medication-assisted treatment (MAT), recovery coaches, counsellors, and culturally appropriate health and wellness supports, etc.;
  • provide dedicated grant funding to provide a continuous police presence/enforcement in the immediate vicinity of the OPS and temporary shelter, until the crime and social disorder impacts associated with these provincial services are better mitigated for the safety and security of our public;
  • substantially increase front-line supports for mental health and addictions within our community/region to better address the root causes leading to drug and alcohol addictions.

These decisions stem from a Notice of Motion put forward by Councillor Higham on December 18, 2023. After being read into the record on January 22, 2024, a non-statutory public hearing was scheduled for yesterday, February 15, 2024. Approximately 40 members of the public attended the non-statutory public hearing, with approximately 30 individuals speaking to the Notice of Motion, sharing their thoughts on the issue.

After hearing from the public yesterday, City Council debated the motion today, with Mayor Ken Johnston now having City Council direction to take the issue forward to the province and proceed with advocacy efforts.

“The public hearing and the debate of this motion were harrowing and emotional experiences for everyone. Each of us have been touched in some way by addiction; we heard that very clearly, and I am no exception. We heard heartfelt testimony from many members of our community, citizens, some who use the OPS, some who are service providers in the community, business owners, doctors, family members that have lost loves ones, and more,” said Mayor Johnston. “Council approached this most sensitive of issues with open minds, open ears, and open hearts. We are trying to improve lives for those suffering from addiction. This is a complex challenge, as these are areas where municipalities do not have jurisdiction. What we know is that Red Deer needs robust support from the provincial government for people with addictions; we need support for our community that is grappling with the fallout of addictions; and we need that support in the most immediate way.”

Mayor Johnston added, “Following this meeting, I will reach out to the Ministry of Addictions and Mental Health to book meetings where we can discuss how to move forward in the best interest of our city.”

Currently the OPS is located 5246 53 Avenue in downtown Red Deer.

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