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CBSA Union president – ArriveCan wasn’t needed

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PACP’s Meeting No. 105 sheds light on the profound inefficiencies plaguing the Trudeau administration, as Mark Weber testifies on the ArriveCan’s failures and the cultural rot within the CBSA

In the latest episode of the ongoing saga that encapsulates the depth of dysfunction under the Trudeau administration, Meeting No. 105 of the PACP – Standing Committee on Public Accounts unfolded in what can only be described as a monumental barn burner. The spotlight shone intensely on Mark Weber, the resolute President of the Customs and Immigration Union, who took the stand to expose the underbelly of inefficiency and mismanagement festering with the ArriveCan from the perspective from his members on the ground.

In a testament to the burgeoning controversy, Weber’s testimony sliced through the facade of bureaucratic efficiency, laying bare the consequences of a government more concerned with image than substance. The ArriveCan debacle, with its spiraling $60 million expenditure, stands as a glaring symbol of the Trudeaus approach: reckless spending which is severely lacking accountability.

The session was a spectacle of irony and disarray that bordered on the comedic, as the theater of government dysfunction unfolded before our very eyes. Amidst the turmoil, Liberal MP Brenda Shanahan stood up, emblematic of the coalition’s unwavering detachment from reality, posing the question to Mark Weber:

“Can you please tell us what you have heard from your union members in terms of how ARRIVE can provide efficiencies to the previous paper-based system?”

Before diving into Weber’s response, it’s crucial to note the backdrop against which this farce was set. Here we had the Liberal party, clinging with desperate fingers to the thin reed of “efficiency,” as if this single word could magically overshadow the colossal sum of $60 million funneled into the abyss for an app that, as it turns out, was about as necessary as a screen door on a submarine.

Mark Weber’s response was as pointed as it was illuminating, a stark contrast to the fluff and bluster we’ve come to expect from the powers that be.

“In terms of the information that we needed for our purposes for customs officers, really all we needed was to be able to verify that the person was vaccinated, which everyone was able to do simply by showing us their vaccination on their phone or a printed-out copy.”

There it was, the moment of truth – the revelation that the taxpayer, the everyday Canadian, had been bilked out of $60 million for a redundant app, an app that wasn’t even a requirement in the practical conduct of our border security.

Weber then laid bare the operational fiasco that was the app’s implementation. The hours squandered on the ground, the bureaucratic hoops jumped through for information that seemed to serve no one, certainly not the Canadian public.

“It seemed like we were spending our time collecting information for others that in large part we don’t know or don’t think was used,”

he dissected mercilessly. And then came the kicker, the detail that should make every Canadian’s blood boil:

“As far as I know, no one verified where anyone was staying. You know, the hundreds of hours that our officers spent helping people collect this information at the border we don’t believe was really used at all.”

Mark was probed about another critical aspect: the training—or lack thereof—that his union members received on the proper use of the ArriveCan app. With a shake of his head, Mark’s response was disheartening but unsurprising. The training was minimal, leaving border guards underprepared and travelers equally bewildered. This lack of instruction exacerbated an already tense situation, pitting frustrated travelers against equally frustrated border personnel, a recipe for chaos and inefficiency at our nation’s gateways.

Mark didn’t stop there. He acknowledged that while technology can be a powerful ally, it is not a panacea for all woes. He underscored a fundamental truth: an app is merely a tool, and like all tools, its effectiveness is contingent upon the skill and expertise of those wielding it. In the realm of national security and border control, this means boots on the ground—trained, knowledgeable personnel ready to act. Mark stressed that despite the high hopes pegged on technological advancements like automated passport checkouts, these innovations have not significantly reduced wait times at airports. The anticipated streamline and efficiency, much vaunted by proponents of the app, have yet to materialize in any tangible form.

This situation leaves us with a glaring juxtaposition: on one side, a government heralding the dawn of a new, tech-savvy era in border management; on the other, the stark reality of frontline workers grappling with underpreparedness and ineffective tools. The mismatch between the glittering ideal and the gritty reality underscores a profound disconnect.

Mark painted a picture of an organization beset by inefficiency and bureaucratic bloat. He described a surreal scenario where the hierarchy was so top-heavy that there were instances of four superintendents tasked with supervising merely two employees. This, he argued, was indicative of a toxic culture that not only hampered operational effectiveness but also left little room for accountability.

More alarmingly, Mark highlighted a significant gap in the organization’s framework: the lack of whistleblower protection. This absence of safeguards for those willing to speak out against malpractices further entrenched the culture of silence and complicity, stifling any potential for reform or improvement from within.

In response to these criticisms, the Liberals and NDP, now bound in a coalition, deflected by invoking the specter of the Harper era, suggesting that the policies instituted during his tenure continued to cast a long shadow over the CBSA. However, this attempt to pivot away from current issues falls flat. The reality is, with the power and mandate to govern, the coalition could have engaged with the union or the CBSA long ago to address and reverse any contentious Harper-era policies. Yet, they chose inaction.

My fellow Canadians, as we close this chapter, let’s reflect on a critical issue that has metastasized within our public institutions—a malignancy that threatens the very integrity of our governance: the lack of whistleblower protection.

This deficiency, a silent but deadly cancer, undermines the moral and operational foundation of our services. When our dedicated public servants, those tasked with safeguarding the public good, stand muted, crippled by the fear of reprisal, we face a grave crisis. How can we expect improvement or rectitude within our systems if those witnessing wrongdoings remain shackled by fear? A system that stifles the courageous voices calling out corruption or malpractice is a system that has failed its people.

Consider the case of Luc Sabourin, a former employee of the CBSA. His experience is a stark illustration of this systemic failure. Sabourin spoke out, did his civic duty by reporting wrongdoing within his organization. But what reward did his honesty fetch? Bullying, ostracization, and a clear message: silence is safer than integrity. This is the dire consequence of a system that fails to shield its truth-tellers.

This, my fellow Canadians, is unacceptable. It’s high time we demand more than just superficial changes and empty promises from the Liberals and the NDP. Mere band-aid solutions and deflections to past administrations will not heal the deep-seated issues within our governance. The controversies swirling around instruments like ArriveCan and the toxic culture within the CBSA demand rigorous scrutiny, not mere sidestepping or finger-pointing. The swamp of corruption and malaise within our government requires draining, not mere change of guards or partisan rhetoric. Pierre Poilievre and his team, along with every conscientious lawmaker and citizen, must grab their metaphorical shovels. It’s time to excavate the entrenched bog of mismanagement and cleanse the festering wound of corruption that plagues our country.

Let this be a call to action: a plea for transparency, accountability, and genuine reform. For the health of our democracy, for the integrity of our institutions, and for the well-being of every Canadian, the time to act is now. Let’s unite in this critical endeavor to rejuvenate our system, to transform it into one that truly serves, protects, and represents us all.

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Massive government child-care plan wreaking havoc across Ontario

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From the Fraser Institute

By Matthew Lau

It’s now more than four years since the federal Liberal government pledged $30 billion in spending over five years for $10-per-day national child care, and more than three years since Ontario’s Progressive Conservative government signed a $13.2 billion deal with the federal government to deliver this child-care plan.

Not surprisingly, with massive government funding came massive government control. While demand for child care has increased due to the government subsidies and lower out-of-pocket costs for parents, the plan significantly restricts how child-care centres operate (including what items participating centres may purchase), and crucially, caps the proportion of government funds available to private for-profit providers.

What have families and taxpayers got for this enormous government effort? Widespread child-care shortages across Ontario.

For example, according to the City of Ottawa, the number of children (aged 0 to 5 years) on child-care waitlists has ballooned by more than 300 per cent since 2019, there are significant disparities in affordable child-care access “with nearly half of neighbourhoods underserved, and limited access in suburban and rural areas,” and families face “significantly higher” costs for before-and-after-school care for school-age children.

In addition, Ottawa families find the system “complex and difficult to navigate” and “fewer child care options exist for children with special needs.” And while 42 per cent of surveyed parents need flexible child care (weekends, evenings, part-time care), only one per cent of child-care centres offer these flexible options. These are clearly not encouraging statistics, and show that a government-knows-best approach does not properly anticipate the diverse needs of diverse families.

Moreover, according to the Peel Region’s 2025 pre-budget submission to the federal government (essentially, a list of asks and recommendations), it “has maximized its for-profit allocation, leaving 1,460 for-profit spaces on a waitlist.” In other words, families can’t access $10-per-day child care—the central promise of the plan—because the government has capped the number of for-profit centres.

Similarly, according to Halton Region’s pre-budget submission to the provincial government, “no additional families can be supported with affordable child care” because, under current provincial rules, government funding can only be used to reduce child-care fees for families already in the program.

And according to a March 2025 Oxford County report, the municipality is experiencing a shortage of child-care staff and access challenges for low-income families and children with special needs. The report includes a grim bureaucratic predication that “provincial expansion targets do not reflect anticipated child care demand.”

Child-care access is also a problem provincewide. In Stratford, which has a population of roughly 33,000, the municipal government reports that more than 1,000 children are on a child-care waitlist. Similarly in Port Colborne (population 20,000), the city’s chief administrative officer told city council in April 2025 there were almost 500 children on daycare waitlists at the beginning of the school term. As of the end of last year, Guelph and Wellington County reportedly had a total of 2,569 full-day child-care spaces for children up to age four, versus a waitlist of 4,559 children—in other words, nearly two times as many children on a waitlist compared to the number of child-care spaces.

More examples. In Prince Edward County, population around 26,000, there are more than 400 children waitlisted for licensed daycare. In Kawartha Lakes and Haliburton County, the child-care waitlist is about 1,500 children long and the average wait time is four years. And in St. Mary’s, there are more than 600 children waitlisted for child care, but in recent years town staff have only been able to move 25 to 30 children off the wait list annually.

The numbers speak for themselves. Massive government spending and control over child care has created havoc for Ontario families and made child-care access worse. This cannot be a surprise. Quebec’s child-care system has been largely government controlled for decades, with poor results. Why would Ontario be any different? And how long will Premier Ford allow this debacle to continue before he asks the new prime minister to rethink the child-care policy of his predecessor?

Matthew Lau

Adjunct Scholar, Fraser Institute
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Canada Caves: Carney ditches digital services tax after criticism from Trump

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Canada caved to President Donald Trump demands by pulling its digital services tax hours before it was to go into effect on Monday.

Trump said Friday that he was ending all trade talks with Canada over the digital services tax, which he called a direct attack on the U.S. and American tech firms. The DST required foreign and domestic businesses to pay taxes on some revenue earned from engaging with online users in Canada.

“Based on this egregious Tax, we are hereby terminating ALL discussions on Trade with Canada, effective immediately,” the president said. “We will let Canada know the Tariff that they will be paying to do business with the United States of America within the next seven day period.”

By Sunday, Canada relented in an effort to resume trade talks with the U.S., it’s largest trading partner.

“To support those negotiations, the Minister of Finance and National Revenue, the Honourable François-Philippe Champagne, announced today that Canada would rescind the Digital Services Tax (DST) in anticipation of a mutually beneficial comprehensive trade arrangement with the United States,” according to a statement from Canada’s Department of Finance.

Canada’s Department of Finance said that Prime Minister Mark Carney and Trump agreed to resume negotiations, aiming to reach a deal by July 21.

U.S. Commerce Secretary Howard Lutnick said Monday that the digital services tax would hurt the U.S.

“Thank you Canada for removing your Digital Services Tax which was intended to stifle American innovation and would have been a deal breaker for any trade deal with America,” he wrote on X.

Earlier this month, the two nations seemed close to striking a deal.

Trump said he and Carney had different concepts for trade between the two neighboring countries during a meeting at the G7 Summit in Kananaskis, in the Canadian Rockies.

Asked what was holding up a trade deal between the two nations at that time, Trump said they had different concepts for what that would look like.

“It’s not so much holding up, I think we have different concepts, I have a tariff concept, Mark has a different concept, which is something that some people like, but we’re going to see if we can get to the bottom of it today.”

Shortly after taking office in January, Trump hit Canada and Mexico with 25% tariffs for allowing fentanyl and migrants to cross their borders into the U.S. Trump later applied those 25% tariffs only to goods that fall outside the free-trade agreement between the three nations, called the United States-Mexico-Canada Agreement.

Trump put a 10% tariff on non-USMCA compliant potash and energy products. A 50% tariff on aluminum and steel imports from all countries into the U.S. has been in effect since June 4. Trump also put a 25% tariff on all cars and trucks not built in the U.S.

Economists, businesses and some publicly traded companies have warned that tariffs could raise prices on a wide range of consumer products.

Trump has said he wants to use tariffs to restore manufacturing jobs lost to lower-wage countries in decades past, shift the tax burden away from U.S. families, and pay down the national debt.

A tariff is a tax on imported goods paid by the person or company that imports them. The importer can absorb the cost of the tariffs or try to pass the cost on to consumers through higher prices.

Trump’s tariffs give U.S.-produced goods a price advantage over imported goods, generating revenue for the federal government.

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