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CBSA Union president – ArriveCan wasn’t needed

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PACP’s Meeting No. 105 sheds light on the profound inefficiencies plaguing the Trudeau administration, as Mark Weber testifies on the ArriveCan’s failures and the cultural rot within the CBSA

In the latest episode of the ongoing saga that encapsulates the depth of dysfunction under the Trudeau administration, Meeting No. 105 of the PACP – Standing Committee on Public Accounts unfolded in what can only be described as a monumental barn burner. The spotlight shone intensely on Mark Weber, the resolute President of the Customs and Immigration Union, who took the stand to expose the underbelly of inefficiency and mismanagement festering with the ArriveCan from the perspective from his members on the ground.

In a testament to the burgeoning controversy, Weber’s testimony sliced through the facade of bureaucratic efficiency, laying bare the consequences of a government more concerned with image than substance. The ArriveCan debacle, with its spiraling $60 million expenditure, stands as a glaring symbol of the Trudeaus approach: reckless spending which is severely lacking accountability.

The session was a spectacle of irony and disarray that bordered on the comedic, as the theater of government dysfunction unfolded before our very eyes. Amidst the turmoil, Liberal MP Brenda Shanahan stood up, emblematic of the coalition’s unwavering detachment from reality, posing the question to Mark Weber:

“Can you please tell us what you have heard from your union members in terms of how ARRIVE can provide efficiencies to the previous paper-based system?”

Before diving into Weber’s response, it’s crucial to note the backdrop against which this farce was set. Here we had the Liberal party, clinging with desperate fingers to the thin reed of “efficiency,” as if this single word could magically overshadow the colossal sum of $60 million funneled into the abyss for an app that, as it turns out, was about as necessary as a screen door on a submarine.

Mark Weber’s response was as pointed as it was illuminating, a stark contrast to the fluff and bluster we’ve come to expect from the powers that be.

“In terms of the information that we needed for our purposes for customs officers, really all we needed was to be able to verify that the person was vaccinated, which everyone was able to do simply by showing us their vaccination on their phone or a printed-out copy.”

There it was, the moment of truth – the revelation that the taxpayer, the everyday Canadian, had been bilked out of $60 million for a redundant app, an app that wasn’t even a requirement in the practical conduct of our border security.

Weber then laid bare the operational fiasco that was the app’s implementation. The hours squandered on the ground, the bureaucratic hoops jumped through for information that seemed to serve no one, certainly not the Canadian public.

“It seemed like we were spending our time collecting information for others that in large part we don’t know or don’t think was used,”

he dissected mercilessly. And then came the kicker, the detail that should make every Canadian’s blood boil:

“As far as I know, no one verified where anyone was staying. You know, the hundreds of hours that our officers spent helping people collect this information at the border we don’t believe was really used at all.”

Mark was probed about another critical aspect: the training—or lack thereof—that his union members received on the proper use of the ArriveCan app. With a shake of his head, Mark’s response was disheartening but unsurprising. The training was minimal, leaving border guards underprepared and travelers equally bewildered. This lack of instruction exacerbated an already tense situation, pitting frustrated travelers against equally frustrated border personnel, a recipe for chaos and inefficiency at our nation’s gateways.

Mark didn’t stop there. He acknowledged that while technology can be a powerful ally, it is not a panacea for all woes. He underscored a fundamental truth: an app is merely a tool, and like all tools, its effectiveness is contingent upon the skill and expertise of those wielding it. In the realm of national security and border control, this means boots on the ground—trained, knowledgeable personnel ready to act. Mark stressed that despite the high hopes pegged on technological advancements like automated passport checkouts, these innovations have not significantly reduced wait times at airports. The anticipated streamline and efficiency, much vaunted by proponents of the app, have yet to materialize in any tangible form.

This situation leaves us with a glaring juxtaposition: on one side, a government heralding the dawn of a new, tech-savvy era in border management; on the other, the stark reality of frontline workers grappling with underpreparedness and ineffective tools. The mismatch between the glittering ideal and the gritty reality underscores a profound disconnect.

Mark painted a picture of an organization beset by inefficiency and bureaucratic bloat. He described a surreal scenario where the hierarchy was so top-heavy that there were instances of four superintendents tasked with supervising merely two employees. This, he argued, was indicative of a toxic culture that not only hampered operational effectiveness but also left little room for accountability.

More alarmingly, Mark highlighted a significant gap in the organization’s framework: the lack of whistleblower protection. This absence of safeguards for those willing to speak out against malpractices further entrenched the culture of silence and complicity, stifling any potential for reform or improvement from within.

In response to these criticisms, the Liberals and NDP, now bound in a coalition, deflected by invoking the specter of the Harper era, suggesting that the policies instituted during his tenure continued to cast a long shadow over the CBSA. However, this attempt to pivot away from current issues falls flat. The reality is, with the power and mandate to govern, the coalition could have engaged with the union or the CBSA long ago to address and reverse any contentious Harper-era policies. Yet, they chose inaction.

My fellow Canadians, as we close this chapter, let’s reflect on a critical issue that has metastasized within our public institutions—a malignancy that threatens the very integrity of our governance: the lack of whistleblower protection.

This deficiency, a silent but deadly cancer, undermines the moral and operational foundation of our services. When our dedicated public servants, those tasked with safeguarding the public good, stand muted, crippled by the fear of reprisal, we face a grave crisis. How can we expect improvement or rectitude within our systems if those witnessing wrongdoings remain shackled by fear? A system that stifles the courageous voices calling out corruption or malpractice is a system that has failed its people.

Consider the case of Luc Sabourin, a former employee of the CBSA. His experience is a stark illustration of this systemic failure. Sabourin spoke out, did his civic duty by reporting wrongdoing within his organization. But what reward did his honesty fetch? Bullying, ostracization, and a clear message: silence is safer than integrity. This is the dire consequence of a system that fails to shield its truth-tellers.

This, my fellow Canadians, is unacceptable. It’s high time we demand more than just superficial changes and empty promises from the Liberals and the NDP. Mere band-aid solutions and deflections to past administrations will not heal the deep-seated issues within our governance. The controversies swirling around instruments like ArriveCan and the toxic culture within the CBSA demand rigorous scrutiny, not mere sidestepping or finger-pointing. The swamp of corruption and malaise within our government requires draining, not mere change of guards or partisan rhetoric. Pierre Poilievre and his team, along with every conscientious lawmaker and citizen, must grab their metaphorical shovels. It’s time to excavate the entrenched bog of mismanagement and cleanse the festering wound of corruption that plagues our country.

Let this be a call to action: a plea for transparency, accountability, and genuine reform. For the health of our democracy, for the integrity of our institutions, and for the well-being of every Canadian, the time to act is now. Let’s unite in this critical endeavor to rejuvenate our system, to transform it into one that truly serves, protects, and represents us all.

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Alberta

Alberta’s oil bankrolls Canada’s public services

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This article supplied by Troy Media.

Troy Media By Perry Kinkaide and Bill Jones

It’s time Canadians admitted Alberta’s oilpatch pays the bills. Other provinces just cash the cheques

When Canadians grumble about Alberta’s energy ambitions—labelling the province greedy for wanting to pump more oil—few stop to ask how much
money from each barrel ends up owing to them?

The irony is staggering. The very provinces rallying for green purity are cashing cheques underwritten not just by Alberta, but indirectly by the United States, which purchases more than 95 per cent of Alberta’s oil and gas, paid in U.S. dollars.

That revenue doesn’t stop at the Rockies. It flows straight to Ottawa, funding equalization programs (which redistribute federal tax revenue to help less wealthy provinces), national infrastructure and federal services that benefit the rest of the country.

This isn’t political rhetoric. It’s economic fact. Before the Leduc oil discovery in 1947, Alberta received about $3 to $5 billion (in today’s dollars) in federal support. Since then, it has paid back more than $500 billion. A $5-billion investment that returned 100 times more is the kind of deal that would send Bay Street into a frenzy.

Alberta’s oilpatch includes a massive industry of energy companies, refineries and pipeline networks that produce and export oil and gas, mostly to the U.S. Each barrel of oil generates roughly $14 in federal revenue through corporate taxes, personal income taxes, GST and additional fiscal capacity that boosts equalization transfers. Multiply that by more than 3.7 million barrels of oil (plus 8.6 billion cubic feet of natural gas) exported daily, and it’s clear Alberta underwrites much of the country’s prosperity.

Yet many Canadians seem unwilling to acknowledge where their prosperity comes from. There’s a growing disconnect between how goods are consumed and how they’re produced. People forget that gasoline comes from oil wells, electricity from power plants and phones from mining. Urban slogans like “Ban Fossil Fuels” rarely engage with the infrastructure and fiscal reality that keeps the country running.

Take Prince Edward Island, for example. From 1957 to 2023, it received $19.8 billion in equalization payments and contributed just $2 billion in taxes—a net gain of $17.8 billion.

Quebec tells a similar story. In 2023 alone, it received more than $14 billion in equalization payments, while continuing to run balanced or surplus budgets. From 1961 to 2023, Quebec received more than $200 billion in equalization payments, much of it funded by revenue from Alberta’s oil industry..

To be clear, not all federal transfers are equalization. Provinces also receive funding through national programs such as the Canada Health Transfer and
Canada Social Transfer. But equalization is the one most directly tied to the relative strength of provincial economies, and Alberta’s wealth has long driven that system.

By contrast to the have-not provinces, Alberta’s contribution has been extraordinary—an estimated 11.6 per cent annualized return on the federal
support it once received. Each Canadian receives about $485 per year from Alberta-generated oil revenues alone. Alberta is not the problem—it’s the
foundation of a prosperous Canada.

Still, when Alberta questions equalization or federal energy policy, critics cry foul. Premier Danielle Smith is not wrong to challenge a system in which the province footing the bill is the one most often criticized.

Yes, the oilpatch has flaws. Climate change is real. And many oil profits flow to shareholders abroad. But dismantling Alberta’s oil industry tomorrow wouldn’t stop climate change—it would only unravel the fiscal framework that sustains Canada.

The future must balance ambition with reality. Cleaner energy is essential, but not at the expense of biting the hand that feeds us.

And here’s the kicker: Donald Trump has long claimed the U.S. doesn’t need Canada’s products and therefore subsidizes Canada. Many Canadians scoffed.

But look at the flow of U.S. dollars into Alberta’s oilpatch—dollars that then bankroll Canada’s federal budget—and maybe, for once, he has a point.
It’s time to stop denying where Canada’s wealth comes from. Alberta isn’t the problem. It’s central to the country’s prosperity and unity.

Dr. Perry Kinkaide is a visionary leader and change agent. Since retiring in 2001, he has served as an advisor and director for various organizations and founded the Alberta Council of Technologies Society in 2005. Previously, he held leadership roles at KPMG Consulting and the Alberta Government. He holds a BA from Colgate University and an MSc and PhD in Brain Research from the University of Alberta.

Troy Media empowers Canadian community news outlets by providing independent, insightful analysis and commentary. Our mission is to support local media in helping Canadians stay informed and engaged by delivering reliable content that strengthens community connections and deepens understanding across the country.

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Crime

Veteran RCMP Investigator Warns of Coordinated Hybrid Warfare Targeting Canada

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Sam Cooper's avatar Sam Cooper

Central to this strategy is fentanyl—a substance whose reach now extends far beyond Canadian borders.

Fentanyl overdoses. Dirty money flooding real estate. Election interference. Foreign-backed antisemitism igniting across Canadian campuses. These are not isolated crises, warns Calvin Chrustie, a veteran RCMP national security and transnational crime investigator. They are interlinked weapons in an accelerating campaign of hybrid warfare targeting Canada—one that is hollowing out state institutions, fracturing social cohesion, and damaging our alliances. In the view of Chrustie, like other North American experts recently interviewed by The Bureau, adversarial regimes are exploiting Canada’s systemic vulnerabilities to destabilize the country from within, with consequences extending into the United States, Australia, the United Kingdom, Taiwan, Japan, and beyond.

In a sweeping interview with the Macdonald-Laurier Institute, Chrustie laid out a sobering account of how foreign states—chiefly China and Iran—are combining their intelligence capabilities with organized crime networks and proxies such as Mexican cartels to exploit Canadian systems. The Bureau has analyzed Chrustie’s comments and connected them to broader findings in its investigations into transnational crime and state-sponsored influence operations.

At the heart of Chrustie’s warning is a shift in how adversaries like China and Iran operate. No longer relying solely on spies or cyberattacks, they are weaponizing organized crime—leveraging fentanyl trafficking, corruption, and influence operations to destabilize democracies.

“Hybrid warfare is the blending of military and non-military means to weaken or destabilize a target,” Chrustie explained. “For hostile states, transnational crime is a tool—just like cyberattacks or disinformation. China, Russia, Iran, North Korea—the CRINKs—use TOC to raise money, create chaos, and undermine our institutions. TOC is no longer just criminal—it’s geopolitical.”

Fentanyl, in this context, is not only a public health catastrophe but a deliberate weapon.

“It’s about destabilizing communities, overwhelming public services, and hollowing out social cohesion,” he said. “Just like the Soviets used propaganda and the KGB used disinformation, modern adversaries use drugs, money laundering, and crime networks to erode their adversaries from within.”

This erosion now extends beyond physical harms into the social and political realm. Chrustie pointed to radical protest movements and the rise in antisemitic incidents on Canadian campuses as evidence of convergence between TOC and foreign influence operations.

“These aren’t disconnected trends,” he said. “The same threat actors behind fentanyl and money laundering are often involved in radicalization efforts. Iranian networks, for example, have long been tied to money laundering and extremist financing. And those networks are not operating in isolation. They’re aligned with China and the Mexican cartels.”

Chrustie argued that radical activism and identity-based polarization are being amplified not just by ideology, but by illicit foreign-backed financing and digital manipulation. “We’re talking about convergence,” he said. “These networks exploit every vulnerability—from public health to political discourse. Failing to connect the dots between TOC, extremism, and foreign interference means we’re always reacting too late.”

Central to this strategy is fentanyl—a substance whose reach now extends far beyond Canadian borders. “There’s no denying the scale of fentanyl production in Canada. It far outpaces our internal consumption,” he said. “We know Canadian labs are supplying Australia in large quantities. And we don’t know how much is crossing into the U.S.—because we’re not meaningfully tracking it. That lack of visibility alone is a serious national security concern.”

Seizures at the border are not the solution, Chrustie argued, because they’re not the full picture. “The U.S. has robust systems for this. Canada doesn’t,” he said. “So pointing to low seizures as proof of safety is misleading—it really just tells us what we’re not seeing.”

And what we’re not seeing, he says, includes deeply compromised infrastructure. “They exploit Canada’s weaknesses, especially in places like Vancouver, where strategic assets such as ports, shipping companies and supply chain infrastructure are key hybrid warfare targets,” he said. “The intent is to target North America through Vancouver-based assets, because it’s a lower-risk operating environment.”

The financial flows enabling this system are equally opaque—and equally dangerous. Chrustie cited the HSBC cartel laundering scandal, which led to a $1.9 billion U.S. settlement, as a historic warning that was never heeded. “The same cartel networks that emerged through the HSBC probe are engaged in Canada today,” he said.

“At one point, more encrypted communication companies linked to TOC and terrorist financers were based in Vancouver than anywhere else in the world,” he added. “These platforms were used globally—by cartels, arms traffickers, terrorists, state proxies. That tells you all you need to know about how Canada is perceived by adversaries.”

So why is Canada such a prime target? Chrustie identifies four layers of failure: strategy, structure, systems, and culture.

“We lack a cohesive, public national security strategy,” he said. “Unlike the United States or Australia, Canada doesn’t clearly define TOC as a strategic national threat. We don’t have a single, unified doctrine coordinating our federal agencies—police, intelligence, border services, foreign affairs. And TOC thrives in those gaps.”

“Our institutions are siloed,” he continued. “Policing is on the front line, but CSIS, CBSA, military and CSE aren’t always integrated. Right now, the RCMP is expected to shoulder most of the burden. But that’s unsustainable. We need an all-agency model.”

Canada’s legal and regulatory systems are another weak point. “Our legal system is designed for a domestic, rule-of-law environment. It’s ill-suited to confront global adversaries who don’t play by those rules,” Chrustie said. “Disclosure rules from Stinchcombe, Charter constraints, and evidentiary burdens mean that complex prosecutions often fall apart or never proceed.”

Finally, Chrustie warned that Canadian political culture is its most underappreciated vulnerability. “Canadians are culturally indifferent to national security,” he said. “We’ve taken a maternalistic approach—shielding the public from harsh realities, hoping to avoid panic or xenophobia. But that silence has allowed foreign actors to operate here with little resistance.”

“The historical paternalist approach of governments and bureaucrats—‘we won’t discuss these issues in public, we are the experts’—that thinking is outdated,” he said. “China, Russia, Iran and North Korea are the biggest fans of that mindset.”

Asked what a real solution looks like, Chrustie offered a sweeping and urgent framework: a national strategy naming hostile states and TOC as geopolitical threats; centralized agency coordination; intelligence-led disruption operations with allies abroad; and legal reforms enabling proactive countermeasures.

“We either need carve-outs with enhanced powers for TOC-related and foreign threat investigations—or we rely more on foreign-facing disruption efforts and accept that prosecutions are secondary,” he said.

He also emphasized grassroots engagement. “The solutions are in the communities, not in the siloed offices of governments,” Chrustie said. “We need to engage business leaders, civic organizations, educators, and diaspora communities. We need to build national resilience—not just enforce laws after the damage is done.”

His closing warning was as stark as his opening diagnosis.

“Canada is a saturated and vulnerable target,” he said. “And until we stop treating this as a criminal justice problem and start treating it as an integrated national security emergency, we will continue to lose ground.”

“There is no room for spectators.”

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