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What is your evidence of performance success?

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A few months ago, I made a short essay on the value of understanding the results that mission-based organization has been producing. This is to support the thesis on building management’s capacity to manage their results effectively. What kind of results are your organization producing on a regular basis? Is this adding to your performance story? How can you solidify and have a firm grasp of your results from the interventions that you do with your communities, beneficiaries, and intended audience?

Regardless of the kind of performance the organization is bringing to the table, there is some sort of results/outcomes that get reported to donors, stakeholders, and funders. In this essay, I interchange results with outcomes and vice-versa. This could be:

project-based results – results from project interventions and activities ? strategic outcomes- which come from corporate strategies ? performance outcomes- results that come from the individual performance of employees, performance of departments, or performance on specific task or function ? development results- outcomes that come from identified broad strategic development goals that organizations have set from the beginning, usually aligned to sectoral or national benchmarks

These results form part of the narrative of how the organization has been effective in its mission, how it has articulated its reason for being and how it is using its resources effectively to optimize its relevance for its target audience. And lastly but not the least, how a results mindset increases success for the organization. Most non-profits and mission-based organizations these days have some sort of a results-based management system.

According to Treasury Board of Canada, results-based management is a comprehensive, lifecycle approach to management that integrates strategy, people, resources, processes and measurements to improve decision-making and drive change. The approach focuses on getting the right design early in a process, focussing on outcomes, implementing performance measurement, learning and changing, and reporting performance. Other organizations in a more regulated industry have come up with their own results-driven management systems in place. For small organizations with tiny budgets, few staff and programs running, or a volunteer-run board/committee working on specific activities only, what can the results-based management offer?

1. It offers a solid framework to wrap strategy, resources, people, processes and measurement together. While most RBMs have been used in program and project interventions, it can also be used at the organizational level where no resources, inputs, people can leave unintegrated or fall off the cracks of management.

For example, what can a group of volunteer moms supporting a local daycare or after-school programming think for results? Increased student engagement in after-school programs versus just counting the number of students that attend on a monthly basis.

2. It strengthens the performance story in a seemingly tightening regulatory and accountability demand from donors, funders, and the general public. The intensity, complexity, and stronger (sometimes irrational) demand for evidence puts organization under pressure- to perform, to evaluate their work with rigor, to engage and learn from their innovations. Without an RBM as a framework to set and start this process, organizations will be caught unprepared, ill-equipped and will be scrambling all the time for the next “shiny” object to understand and communicate their results.

No.1 and No.2 have clear implications for management to respond to the call for understanding and organizing their decisions based on results not on outputs. Number of trainings conducted, number of wells built, number of school nutrition program started, number of basketball coaching provided, etc. These are outputs from activities -the trees not the forest.

Are you seeing the forest from the trees? Is your performance story riddled with just stories or actual evidence?

Being mission-based doesn’t mean you do not have the budgets to invest in results-based management. It is just that you do not see it as a priority. This is where the successful organizations are different. They think competence and capacity-building as a priority not as competition to program needs.

If you want success, demonstrate success. And how do you demonstrate success- be results-based, be results-minded. It will save you lots of monies, time, and effort down the road.

Maiden Manzanal-Frank is the Founder, CEO, and President of GlobalStakes Consulting, a consulting organization that provides outstanding results in innovation, impact, and sustainability for companies, social enterprises, non-profits, and international organizations not just in Canada but internationally as well. GlobalStakes Consulting operates in Alberta and BC respectively. You can follow her blogs at www.globalstakesconsulting.com.

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The Food Bank Wins

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News release from 100 Women Who Care

The room was buzzing with energy and connection on Monday night – what a great way to kick off the fall with a full-house!

Thanks to everyone who joined us, with a special thank you to the 14 new members and their friends who encouraged them to join. There were also a few ladies simply checking out the vibe and we hope to see them again.

We had three excellent, engaging presentations from:

  • Judy-Ann Wybenga  – Red Deer Food Bank Society
  • Jean Stinson  – Red Deer Action Group Society
  • Lisa Smith – Central Alberta Pregnancy Care Centre

Congratulations to Judy-Ann! Our donations are going to the Red Deer Food Bank Society for their Community Kitchen initiative. We sure hope we get two big cans on the donor board. (Inside joke, ya had to be there! 😉)

There are two ways to make your donations to the Red Deer Food Bank through the Red Deer and District Community Foundation:

  • Mail a cheque to the Red Deer & District Community Foundation at 4901 48 St #503, Red Deer, AB T4N 6M4.  Please write “100+ Women RD” along with “Red Deer Food Bank” in the memo line.

OR

  • Use this link or QR code to donate – just be sure to note Red Deer Food Bank on the online form. If you can, please consider adding $4 to your online donation to cover the Foundation’s processing fees. Simply click on the link to do so – no need to add it to your donation.

https://www.canadahelps.org/en/dn/67021

The Red Deer and District Community Foundation manages our donations and ensures that they arrive all present and accounted for to the recipient charities. Erin Peden, Executive Director of the RDDCF (and 100+ Women member) gave us an enlightening date on the amazing work happening at the Foundation. It sure had both of us thinking about ways we can support it more. 

Thank you Jody Wianko for the update from CMHA. Our donation helped more that 340 people since April.

 

 

Kim Mortimer, The SnapHappy Photographer, was everywhere in the room getting great action shots. The sample above from April’s meeting shows what a fun, yet serious, group we are. It’s so great having you at the meetings, Kim. And for bringing friends!

There is so much happening in Central Alberta! Here are a few of the community announcements: 

 

 

 

 

We asked and these gals delivered! Jillian donated a beautiful autumn arrangement and two tickets to the Mustard Seed’s Bowls for Bellies event. Shelley donated a $100 gift certificate from her family business, Twisted Steel Blacksmithing. Annamarie donated a gorgeous fresh bouquet on behalf of Hucal and Edwards Orthodontics.

 We asked and you delivered! The Central Alberta Women’s Emergency Shelter and Safe Harbour Society are very grateful for the generous donations of toiletries and personal care items.

 It was great to see so many people arrive early to socialize and a number that stuck around after the meeting to keep the evening’s energy going. Thank you to Mary Warrener, Samantha Sheridan and Gail Bellanger for all their help at the registration desk, collecting and counting ballots, and generally keeping us organized. Thanks also to everyone who assisted with the post-meeting clean up. We hardly had to lift a finger and it gave us a chance to visit a few of you.

 And lastly – aargh – EMAIL ISSUES! We have heard from many of you that you’re not getting our emails, so we took some time before sending this out to restructure our email list. Fingers crossed that it worked! Please respond to the read request. This will help us gauge who is and who isn’t getting the emails. Please compare notes with your 100+ Women friends, too, by asking if they received this email and letting us know if there are still gaps. Our apologies to everyone who hasn’t been in the loop and we that this is rectified “toot sweet” 😊.

 NEXT MEETING: MONDAY, NOVEMBER 27.

With so much gratitude to all of you, 

Cindy and Susan

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Turning the Tide on Cyberbullying: How Social Media Can Be a Protective Force

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14 year old Adriana Kuch from New Jersey took her life because of bullying.

This article submitted by Cheryl Lynn Mark of DownloadAstro

In a digital age where the lines between reality and the virtual world blur, cyberbullying has emerged as a dark cloud on the horizon. But what if, instead of being a part of the problem, social media platforms could be channeled as a part of the solution?

This article will delve into the potential of social media as a protective force against cyberbullying. Here’s a roadmap of the discussion.

The rise of cyberbullying: current standing

Despite numerous expert-backed articles and the efforts of concerned organizations, cyberbullying remains a pervasive issue.

Earlier this year, we learned that 14-year-old Adriana Kuch from New Jersey took her life because of bullying. Apparently, another girl assaulted her at school, and the video of the said incident was posted on TikTok.

Before she did the unthinkable, Adriana said to her father, “I don’t want to be that girl who gets beat up on video and made fun of.” It was a sad thing for such a young girl to end up that way. And we hope that no one else will ever be in that situation again. Her story serves as a harrowing reminder of the devastating impact of cyberbullying.

The sad reality is that cyberbullying is difficult to fight as it comes in many different shapes and forms and is prevalent on all the major social media platforms.

But the truth is that social media is just a tool… Sometimes it’s not just about apps/websites — it’s the bad people on them.

This is why today, we’re going to dig deeper into how to use social media to our advantage. For parents, it’s essential to guide their children through navigating the platform. Time is always changing, and so is how we protect our children from harm like cyberbullying.

Social Media Tools for Protection

In the dynamic realm of social media, user safety is paramount. As cyberbullying continues to pose challenges, platforms are arming users with tools designed to enhance their online protection.

Consider the following essential features:

Privacy Settings: Controlling who sees posts and personal information
Privacy settings act as the first line of defense against unwanted intrusions. Most platforms allow users to decide who can view their content, be it the public, friends, or specific groups.

By limiting the visibility of posts and personal details, users can minimize exposure to potential threats. Regularly reviewing and updating privacy settings ensures that one’s online profile remains secure from prying eyes. It’s also advisable to restrict location sharing to prevent unsolicited real-world confrontations.

Reporting and Blocking: Quick actions against bullies

When faced with online harassment, a swift response can deter the perpetrators. Social media platforms have streamlined their reporting processes, making it easier for users to flag inappropriate content or behavior.

The blocking feature serves as an immediate barrier, ensuring that the bully can no longer contact or view the victim’s profile. This empowers the victim to reclaim their digital space without fear of further victimization.

Safety Centers: Resources offered by platforms for users in distress

Recognizing the profound impact of cyberbullying, many platforms have established safety centers. These are dedicated hubs containing articles, tutorials, and resources about online safety.

These centers often collaborate with mental health professionals and NGOs to provide guidance, helplines, and support for those affected by cyberbullying. They serve as a testament to the platform’s commitment to fostering a safer and more inclusive online environment.

While cyberbullying remains a concerning issue, armed with the right tools and knowledge, users can better protect themselves. Regularly updating oneself with the latest safety features and practices is essential to navigating social media’s vast and often tumultuous waters.

Positive Online Communities

If you’re not joining any communities right now, you’re missing out. Positive online communities stand out as beacons of hope. These communities are a testament to the fact that the internet, when harnessed correctly, can be a space for unity, support, and upliftment.

Here are some of the best benefits of joining a positive and uplifting community:

1. Emotional Support
Being part of a positive community provides a safety net, offering members a place to share their feelings, challenges, and experiences, knowing they’ll be met with understanding and empathy.

2. Personal Growth and Learning
Uplifting communities often foster an environment of continuous learning, where members share resources, advice, and experiences, contributing to personal development and growth.

3. Networking Opportunities
Beyond emotional support, these communities provide opportunities to connect with like-minded individuals, potentially leading to collaborations, partnerships, or new friendships.

4. Increased Positivity and Well-being
Regular interaction within a positive community can boost one’s mood, decrease feelings of loneliness, and contribute to overall mental well-being.

5. Resilience During Difficult Times
During challenging phases of life, having a supportive community can provide the strength and resilience needed to navigate and overcome adversity.

6. Shared Resources and Opportunities
Uplifting communities often pool together resources, information, or opportunities that can be beneficial for members, be it in the form of job leads, workshops, or educational content.

7. Sense of Belonging
Perhaps one of the most profound benefits is the innate human desire for connection and belonging. Being part of a positive community fulfills this need, reminding members that they are part of something bigger than themselves.

To find a positive and uplifting community, start by researching forums, groups, or platforms related to one’s interests or needs, paying attention to reviews or feedback from current members. Attend virtual or in-person events to get a feel for the community’s vibe.

For guiding children, emphasize the importance of online safety, encourage them to share their online experiences, and advise them to seek out communities that promote kindness, mutual respect, and constructive communication, steering clear of negative or toxic spaces.

The Influencer Effect

In the age of social media, influencers hold considerable sway over their vast audiences, making them invaluable allies in the fight against cyberbullying. Influencers have taken up the mantle of being digital role models. Many leverage their platforms to advocate for kindness, inclusion, and mutual respect in the online realm. To have a positive online environment, populate your social media platforms with influencers promoting such acts.

Remember to follow positive people in your life to strengthen your mind when fighting off negative forces.

Parental involvement in navigating the digital realm

Navigating the digital realm can be a daunting task for children, making parental involvement and guidance essential to ensuring a safe and wholesome online experience.

Open dialogue between parents and children about their online experiences is fundamental. Such conversations allow children to share their online triumphs and challenges and feel supported.

Regular discussions educate kids about potential online hazards, from cyberbullying to privacy concerns. When children know they can turn to their parents without fear of judgment or punishment, they are more likely to seek advice during troubling times.

Simple strategies for parents to stay involved:

1. Set Boundaries
Establish designated tech-free times, such as during meals, encouraging face-to-face communication and ensuring devices don't overshadow real-world interactions.

2. Co-View and Co-Play
Occasionally, join your child in their favorite online game or watch their beloved YouTube channel together. This shared experience provides insights into their online world.

3. Educate Through Discussion
Instead of merely setting rules, explain the reasons behind them, fostering understanding and cooperation.

4. Tech in Common Areas
Keep computers and other devices in shared spaces, like the living room, to casually oversee your child’s online activities.

5. Stay Updated
Familiarize yourself with the latest social media platforms, games, and online trends popular among kids. This knowledge aids in understanding their digital experiences better.

By actively participating and showing genuine interest in their child’s online life, parents can build trust, promote safety, and foster responsible digital habits.

Suggested read: What is the Most Likely Way Your Child can be Bullied Online?

The Bottom Line

As the fabric of our digital interactions evolves, social media’s role shifts from being merely a platform for connection to a force that can either uplift or harm. While challenges like cyberbullying persist, the collective effort of users, platforms, influencers, and parents can transform these virtual spaces into nurturing environments.

The onus isn’t just on the individual or the platform, but on the entire online community. Just recently, Georgia’s Republican leadership identified combating cyberbullying as a primary legislative focus. Lt. Gov. Burt Jones, who’s going to collaborate with educational institutions and social media firms to formulate the bill, said, “That’s not going to be limited to school districts, it’s going to have teeth in it where the people perpetrating these things, we’re going to try to hold them accountable.”

By promoting empathy, understanding, and proactive protection, we all can play a part in ensuring that the internet remains a space of positivity, growth, and safety for everyone, especially our younger generation.

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