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What is your evidence of performance success?


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A few months ago, I made a short essay on the value of understanding the results that mission-based organization has been producing. This is to support the thesis on building management’s capacity to manage their results effectively. What kind of results are your organization producing on a regular basis? Is this adding to your performance story? How can you solidify and have a firm grasp of your results from the interventions that you do with your communities, beneficiaries, and intended audience?

Regardless of the kind of performance the organization is bringing to the table, there is some sort of results/outcomes that get reported to donors, stakeholders, and funders. In this essay, I interchange results with outcomes and vice-versa. This could be:

project-based results – results from project interventions and activities ? strategic outcomes- which come from corporate strategies ? performance outcomes- results that come from the individual performance of employees, performance of departments, or performance on specific task or function ? development results- outcomes that come from identified broad strategic development goals that organizations have set from the beginning, usually aligned to sectoral or national benchmarks

These results form part of the narrative of how the organization has been effective in its mission, how it has articulated its reason for being and how it is using its resources effectively to optimize its relevance for its target audience. And lastly but not the least, how a results mindset increases success for the organization. Most non-profits and mission-based organizations these days have some sort of a results-based management system.

According to Treasury Board of Canada, results-based management is a comprehensive, lifecycle approach to management that integrates strategy, people, resources, processes and measurements to improve decision-making and drive change. The approach focuses on getting the right design early in a process, focussing on outcomes, implementing performance measurement, learning and changing, and reporting performance. Other organizations in a more regulated industry have come up with their own results-driven management systems in place. For small organizations with tiny budgets, few staff and programs running, or a volunteer-run board/committee working on specific activities only, what can the results-based management offer?

1. It offers a solid framework to wrap strategy, resources, people, processes and measurement together. While most RBMs have been used in program and project interventions, it can also be used at the organizational level where no resources, inputs, people can leave unintegrated or fall off the cracks of management.

For example, what can a group of volunteer moms supporting a local daycare or after-school programming think for results? Increased student engagement in after-school programs versus just counting the number of students that attend on a monthly basis.

2. It strengthens the performance story in a seemingly tightening regulatory and accountability demand from donors, funders, and the general public. The intensity, complexity, and stronger (sometimes irrational) demand for evidence puts organization under pressure- to perform, to evaluate their work with rigor, to engage and learn from their innovations. Without an RBM as a framework to set and start this process, organizations will be caught unprepared, ill-equipped and will be scrambling all the time for the next “shiny” object to understand and communicate their results.

No.1 and No.2 have clear implications for management to respond to the call for understanding and organizing their decisions based on results not on outputs. Number of trainings conducted, number of wells built, number of school nutrition program started, number of basketball coaching provided, etc. These are outputs from activities -the trees not the forest.

Are you seeing the forest from the trees? Is your performance story riddled with just stories or actual evidence?

Being mission-based doesn’t mean you do not have the budgets to invest in results-based management. It is just that you do not see it as a priority. This is where the successful organizations are different. They think competence and capacity-building as a priority not as competition to program needs.

If you want success, demonstrate success. And how do you demonstrate success- be results-based, be results-minded. It will save you lots of monies, time, and effort down the road.

Maiden Manzanal-Frank is the Founder, CEO, and President of GlobalStakes Consulting, a consulting organization that provides outstanding results in innovation, impact, and sustainability for companies, social enterprises, non-profits, and international organizations not just in Canada but internationally as well. GlobalStakes Consulting operates in Alberta and BC respectively. You can follow her blogs at

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Winners announced for Red Deer Hospital Lottery

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The Red Deer Regional Health Foundation has announced the winners of the 2024 Red Deer Hospital Lottery Dream Home and Tiny Home prize packages, as well as the Mega Bucks 50.

The Mega Bucks 50 jackpot reached $607,200.00, which makes Carolyn Pelerine of Cochrane, Alberta the winner of $303,600.00.

In addition, the luxurious Tree Hugger Tiny Home Prize Package, complete with accessories by Urban Barn and valued at $163,798.00, is now owned by Mary Vincent of Red Deer.

The coveted Sorento Dream Home Prize Package, which includes furnishings and accessories by Urban Barn and boasts a total value of $1,072,624.00, has been awarded to Maxine Rumohr of Sylvan Lake.

The highly anticipated draw took place at 10:00 a.m. Thursday at the Red Deer Regional Health Foundation office, located within the Red Deer Regional Hospital Centre, with an announcement following live on Facebook, allowing participants and supporters to join in the excitement virtually.

“We are delighted to congratulate the winners of this year’s Red Deer Hospital Lottery,” said Manon Therriault, Chief Executive Officer of the Red Deer Regional Health Foundation. “The funds raised from this lottery will significantly contribute to enhancing patient care and services at the Red Deer Regional Hospital Centre. We extend our heartfelt gratitude to everyone who participated and supported this important cause.”

Proceeds from the Red Deer Hospital Lottery and Mega Bucks 50 will contribute to acquiring critically needed, state-of-the-art equipment for several units at the Red Deer Hospital.

This year’s lottery will fund equipment such as a phototherapy system, which allows parents to hold and soothe their infant while undergoing phototherapy, a cardiology case cart to monitor cardiac rhythms during stress testing, and other equipment to help provide excellent care for patients in the emergency and operating rooms at the Red Deer Hospital.

The winners of a variety of electronics were also drawn today. A full list of winners will be available in the coming days on the official lottery website at Prize winners who have not already been notified will receive a letter in the mail with instructions on how to claim their prizes.

The keys to the Sorento Dream Home and the Tree Hugger Tiny Home will be presented to the winners at a special ceremony this summer.

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The Grand Opening is TODAY!

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A Day Filled With Hope – Years in the Making!
For years the CACAC has been walking hand-in-hand with many different partners, community members, donors, policy makers, and leaders in research and advocacy towards this moment.The Sheldon Kennedy Centre of Excellence now stands in the heart of Central Alberta, the first Centre of its kind in North America, creating space for different strategic partners to operate alongside one another in the best interest of children, youths, and families who have experienced any form of abuse.

Now, during this momentous chapter in our history, we invite you to join us for the Grand Opening of the Sheldon Kennedy Centre of Excellence. 

We’re excited to welcome you and your family to the Grand Opening of the Sheldon Kennedy Centre of Excellence today!

Today’s events are family friendly, and there’s something for everyone!

From Noon to 5:00PM the public is welcome to come and see everything the building has to offer at the SKCOE Open House! Staff from every organization from within the SKCOE will be there to answer questions. This is a great opportunity to learn about why this Centre is so important for Central Alberta.

Beginning at 7:00PM, the public is also invited to the formal program at the Gary W. Harris Canada Games Centre, which is the building immediately North West of us across the parking lot. The formal program will have many messages and presentations from dignitaries, and you can pick up our Champions of Courage pin, which was minted for the Grand Opening only! Following the program there is a ribbon cutting ceremony.

There is a lot to celebrate, so come out and say hi!

When: Thursday, May 16

Where: Sheldon Kennedy Centre of Excellence, and Gary W. Harris Canada Games Centre, Main Campus of Red Deer Polytechnic, Red Deer, AB.

12:00 PM – 5:00 PM – Open House

7:00 PM – Formal Program at the Gary W. Harris Canada Games Centre. Ribbon Cutting Ceremony to follow.

How to get to the Sheldon Kennedy Centre of Excellence

Please note that there will also be parking available at the lot directly North of the Gary W. Harris Canada Games Centre.

Detailed RDP Parking Map

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