City of Red Deer
Red Deer City Council to take a fresh look at mandatory mask usage

From the City of Red Deer
Update to statement from Mayor Tara Veer, on behalf of City Council, on mask usage in Red Deer
As such, City administration is preparing a report for the August 17 Council meeting which will include updates on Provincial direction and local considerations. The administrative report will be available on The City’s website on or after August 13.”
July 24, 2020
Statement from Mayor Tara Veer, on behalf of City Council, on mask usage in Red Deer
“The mandatory use of masks continues to be a topic of conversation in communities across Alberta and around Canada as we all respond to the global COVID-19 pandemic. The Government of Alberta has indicated that they do not have province wide plans for mandatory masking and have left the decision to municipalities to make decisions based on their local situation.
The City continues to follow the number of cases in Red Deer and the Central Zone health region very closely. The recent uptick in cases in the region is concerning and serves as a reminder of the importance of following all public health orders to protect ourselves, our loved ones and our community. At this time, given current case numbers within the city, The City of Red Deer is not considering implementing mandatory masking in Red Deer, however this may be revisited at any time given fluctuating case numbers in the city and region along with direction from the Chief Medical Officer of Health.
We are asking our citizens and businesses to follow health and safety protocols on a voluntary basis and for the safety of others. Mask use continues to be strongly recommended, particularly indoors, when physical distancing of two metres from people outside your cohort group is not possible. The Province has made masks available in a number of places across Alberta, free of charge, and The City of Red Deer received masks to hand out for free to transit users. There are also masks available at City recreation facilities for scheduled users to help elevate voluntary public participation in City amenities.
Implementing a mandatory masking policy in public spaces needs to be considered with other health orders and in context with the overall local severity of the pandemic. The caseload in the region is absolutely critical to The City’s consideration of implementing a mandatory mask policy. As such, we continue to have discussions with other local leaders within the Central Zone health region to ensure our decisions are cohesive as we all access the same healthcare services.”
City of Red Deer
“HotSpot” – How to use the City of Red Deer’s new downtown parking app

HotSpot has launched in Red Deer! If you’re visiting our downtown for work, attending an event, or supporting a downtown business, you’ll use HotSpot to pay for your parking.
Three ways to pay!
HotSpot mobile app
A free download for iPhone and Android users, the HotSpot app is the easiest way to manage daily parking sessions and monthly permits.
Download HotSpot:
Fast tap signs
Located throughout the downtown parking areas, fast tap signs allow payment through the HotSpot website with a quick scan code. You don’t need a HotSpot account to use the fast tap signs.
Pay stations
If you prefer not to use an app or website, 21 new pay stations will be available throughout downtown and hospital zones. Pay stations offer several payment options, including coins, credit cards, Interac tap, Apple Pay and Google Pay. SmartCard parking cards will also be accepted at the pay stations, but are no longer able to be reloaded and are no longer being sold. Pay stations are expected to be up and running in early October. Until they arrive, customers are encouraged to use the app and fast tap signs to pay for parking.
Pay Station and Parking Zone Map (pdf)
HotSpot app features By using the HotSpot mobile app to manage your parking, you can:
- Pay for parking
- Extend parking sessions
- Avoid tickets with auto-alerts
- Refund unused time
- Manage your monthly parking permit

More information
Review The City of Red Deer Parking Management Strategy (pdf).
Questions about downtown parking may be directed to The City’s Inspections & Licensing department at 403-342-8185 or [email protected].
The City of Red Deer thanks the Government of Alberta for supporting the Parking Infrastructure Improvement Project through Municipal Sustainability Initiative (MSI) funding.
City of Red Deer
Bus fares and transit fees rising next month: City of Red Deer

Increase to fees and fares, effective September 1
“Like every business, our operating costs have increased and in order to maintain our current levels of service for our riders we had to consider increasing our bus fares,” said Jeremy Bouw, Manager, Transit & Fleet Services. “This year we have seen our ridership slowly increasing and we want to keep that trend moving upward by maintaining our transit services and continuing to attract new riders.”
As of September 1, the following rates will be applied to Transit services:
- Cash Fares
- Adult (18-64 years) – $3
- Youth (6-17 years) / Student / Senior – $2.50
- 12 Ride Pass
- Adult – $33
- Youth / Student / Senior – $27.50
- Unlimited Ride (Monthly Pass)
- Adult – $75
- Senior – $62
- Student – $62
MyRide, The City’s electronic bus pass, is available for purchase at Transit Customer Service in Sorensen Station or at City Hall. MyRide can be conveniently reloaded with the fare type of your choice in 12 ride bundles or unlimited monthly passes at Transit Customer Service, City Hall or one of the seven reload stations located throughout the community.
As of September 1, the following recreation services will experience rate changes:
- Daily admission at the Collicutt Centre, Recreation Centre, Michener Centre, Servus Arena, Kinsmen Community Arenas and Setters Place at Great Chief Park
- Monthly Recreation All Access Passes and Recreation Value Passes*
- 10 punch passes at the above-mentioned facilities
- Group admission fees at the above-mentioned facilities
- Childminding fees at the Collicutt Centre and G.H. Dawe Community Centre
- Facility rental fees
* The Recreation Plus Pass fee was adjusted with the opening of the newly expanded G.H. Dawe Community Centre in February, and will not receive another adjustment in September.
“Our intent is always to provide as much access to recreation as possible, while managing increased costs, staffing levels and maintenance demands,” says Tammy Greba, acting Recreation Superintendent. She continues, “as a demonstration of this, we continue to offer the Fee Assistance Program to those needing financial help accessing City Arts and Recreation programs and services.”
For more information on fees and fares visit:
- Fee Assistance Program reddeer.ca/FeeAssistance.
- Recreation admissions and passes reddeer.ca/recreation.
- Transit reddeer.ca/transit.
- Cemetery Services reddeer.ca/cemetery.
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