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OUR SALES PROCESS

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  • Walking into a car dealership can be one of the most anxious experiences. At the centre of this anxiety are some common questions. Will I encounter a high-pressure sales person? Am I going to be treated fairly? What are all of the steps? How long will it take?

    Kipp Scott GMC Cadillac Buick is the oldest dealership in Red Deer, and the Scott family has set the standard of treating people properly by working hard to earn their business and not acting as if your
    business is owed to them. These values and practices are followed by every Product Knowledge Specialist you will encounter at the dealership, giving you a no-pressure, high value experience.

    When you come in, here’s what to expect:

    1. You’ll walk in and be greeted by a Product Knowledge Specialist.

    2. You’ll join your Specialist in their office and discuss what you’re looking for.

    3. If you have a vehicle to trade in, we’ll appraise it using various market indicators to give you fair value for your vehicle.

    4. You’ll go for a test drive in a vehicle that best meets your needs.

    5. We’ll show you a fully transparent break down of the numbers including paying off your current loan should there be one.

    6. If you like what you see then you’ll talk to one of our Finance Managers, who will show you different ways to protect your investment, submit your application to the bank, or work outpayment details if financing is not needed.

    7. After discussing details of your approval , you can sign the final documents and we’ll schedule delivery of your new vehicle.

    8. DELIVERY DAY! Congratulations! You’ll be thoroughly walked through your new vehicle to answer any and all questions to ensure your full satisfaction.

    Here at Kipp Scott we understand that purchasing a vehicle takes a lot of work, we operate with full transparency to ensure our customers enjoy the entire experience from start to finish.


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    High Performance Leaders Need Rest and Play

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  • It’s’ spring!

    With the change of season, it’s a great time to reflect on how you might want to adjust using your time and energy.

    How many of us have forgotten how to REST? How many of us have forgotten how to PLAY?

    I am guilty of not being aware of play or creating the rest I needed. I spent YEARS breathing way too fast, racing from task to task and event to event.

    I somehow believed that my worth was attached to what was accomplished. Leaving something undone was actually painful.

    Rest and play are not just important, they are critical.

    Researcher Stuart Brown says that the opposite of play isn’t actually work, it’s depression. Sadly, I know this all too well too.

    What happens to us when we don’t rest and play? Creativity suffers. Relationships suffer. Effectiveness suffers. Clarity and purpose suffer. Decision making ability suffers. Our overall capacity for resilience suffers.

    Can you relate?

    There is one simple metaphor that helps me choose when REST and PLAY are important: an elastic band.

    When we work so hard, give and parent, the elastic band is stretched with each new effort. Some elastics have far more “give” and can stretch great distances, much like each persons ability to work.
    Be careful to not let pride and ego take over here…. elastics have a breaking point. So do we.

    It’s impossible to know when an elastic has reached it’s breaking point. There are clues, but sometimes they surprise us.

    What clues are in your life? Are you paying attention to the clues? Have you already learned this lesson, but need to learn it again?

    Better than stretching an elastic to breaking point, is a the use of an elastic to stretch and release. Work and rest. Play.

    Referring back to the body of research by Dr. Stuart Brown, play is time spent without purpose; time spent when we can lose track of time and self consciousness.
    For me, that usually involves being in nature or in water…. and that is where I find hope, rest, creativity and a tonne of joy.

    Where do you feel like you lose track of time and self consciousness?

    That’s your zone.

    Find it and make sure you refuel.

    The purpose of an elastic is to stretch. For that it must contract.

    Work can be immensely satisfying. For that we must find rest.

    We cannot give something that we don’t have.

    What do you find restful? Where do you lose track of time?

    What resources do you have to employ a period of rest?

    Are your holidays restful and playful for you or are they a different form of work?

    Do you have any practices in place that allow you to shut off your phone?

    Give yourself what you need if you’re feeling stretched and ask yourself what is important. Get curious. Then breathe deep and make some choices.

    There may be hard choices at first. As you get better at playing and resting, you’ll become better at it.
    You’ll thank yourself.

    With more than 25 years serving communities throughout Saskatchewan and Alberta, Alana Peters has a heart for people who take responsibility for people and processes; leaders.   Her commitment is to equip leaders with skills and mindsets to improve their capacity and resilience with relevant and individualized coaching and training.

    Alana is a teacher, Certified Executive Coach, Certified Daring Way Facilitator and Certified Dare to Lead Facilitator.  She’s committed to making a difference in organizations and with individuals who want to make a difference!

    Click logo to visit website


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    Todayville Top 5 features five facts about favourite fooderie… Earls

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  • Todayville Top 5 is a sponsored segment produced by Jock Mackenzie (learn more about Jock below).   In this feature we learn (you guessed it) 5 things about some really cool aspects of Red Deer that make this city, our home.

    If our very first segment, Jock features a staple in Red Deer’s dining scene since it opened in … well let’s leave that up to Jock.  Welcome to the Todayville Top 5 with Jock Mackenzie.

    Todayville Top 5 Featuring Earls Restaurant

    1 Heritage

    Earls in Red Deer was the seventh-ever Earls in existence. Bill and Rhonda Olafson purchased the franchise and opened the current restaurant in 1984. Chef at the time, Andrew Lam, is still involved. Over the years, additions to the west and north have been added as has the covered, heated patio. The patio is unparalleled by other outdoor dining facilities for comfort and its Hawaii-like greenery. Today there are over 70 Earls restaurants across Canada and the United States. The founder, Leroy Earl “Bus” Fuller, brought A & W to Canada and is also the founder of the Fuller’s and Corkscrew restaurant chains. 

    2 Community Support

    Giving back to the community is a cornerstone of the Earls Red Deer philosophy. Those in need come first: rebuilding the youth camp at Camp Alexo, the Youth and Volunteer Centre, support for the Women’s Shelter at their annual gala, title sponsorship for the last six years at Rotary’s Black Tie Bingo, a 5-year ongoing plan to support the new Child Advocacy Centre, wine and wine service at the preview dinner for the Festival of Trees since the Festival’s inception . . . and many more.

    3 People

    With over 80 people on staff, Earls has provided employment for high school and college students over its 35 year history. The Earls philosophy, the practical skill set, and menu knowledge make up the intensive training each support staff and server undergo. Consistency is a hallmark. Numerous staff members have made life careers at Earls–and that’s one reason why you can count on a great meal every time. 

    4 Menu

    Fresh ingredients are key! The kitchen deals with “just in time” orders so that produce and proteins (delivered three times per week) come fresh to each table. The menu is becoming more and more inclusive–it meets an ever-increasing variety of dietary needs: numerous gluten free and plant-based options are available.             

    5 Interesting tidbits

    Beer? Earls brews its own Rhino beers (pale ale, lager and a seasonal beer) in Surrey, BC at Central City Brewery. There are also local products from Troubled Monk, Blindman and Snake Lake as well as a wide variety of domestic beer.

    Four Earls “Test Kitchen” chefs travel the world looking for new ingredients and dishes. A “Test Kitchen” in Vancouver will roll out a new dish and tailor it to an appropriate market in the 70 locations across North America–the furthest away is Miami. 

    Want to know more?  Click to go to https://earls.ca/locations/red-deer 

     

    Todayville Top 5 features the freelance writings of Jock Mackenzie.

    Jock is an original Red Deerian!  Educated at Lindsay Thurber and Red Deer College (with a stint at the U of A), he became an educator himself, spending 31 years with the Red Deer Public school system.

    It’s safe to say Jock knows Red Deer about as well as anyone (OK.. maybe not Michael Dawe).   As a confirmed life-long learner, Jock never tires of getting to know his surroundings even better.  That’s where the Todayville Top 5 comes in.  In each feature, Jock shares a few ingredients that go into the mix that makes this delicacy called Red Deer the place we want to call home.  As a well organized person who knows you’re busy, he’s choosing just 5 juicy tidbits to share each time.

    If you’d like to be featured by Jock Mackenzie on the Todayville Top 5, just contact us at info@todayville.com.

     


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