Government introduces new auto industry rules to protect consumers

New auto industry rules better protect consumers

October 25, 2018 Media inquiries

New rules for vehicle sales and repairs introduce industry-wide standards to protect Albertans and improve business accountability.

Minister Malkinson, centre, with AMVIC board chair Bill Burnett, right, and business owner Ted Zylstra discussing new consumer protection rules.

Improvements to the Automotive Business Regulation will create consistent standards to help consumers make more informed decisions and ensure businesses can compete fairly in a trusted automotive marketplace. The new, industry-wide standards come into effect on Oct. 31, 2018.

“Buying or repairing a car shouldn’t be intimidating. These new rules can give Albertans confidence that they won’t be hit with unexpected costs because they will know exactly what they’re paying for. More transparency is good for consumers and it’s good for Alberta’s many trustworthy auto businesses, too.”

Brian Malkinson, Minister of Service Alberta

During the 2017 consultation on consumer protection laws, Albertans identified the need for better protections when buying a car and more transparency when it comes to auto repairs as top priorities.

These changes respond directly to Albertans’ feedback to help consumers avoid unexpected and unauthorized costs. The new rules will ensure auto businesses:

Inform buyers of the history and condition of a vehicle such as the vehicle’s previous use, ownership or details of any damages.
Provide a comprehensive bill of sale document at the time of the car sale.
Provide written estimates upon request and get consumer’s consent before starting any work.
Remove any outstanding liens on a vehicle within seven days of the sale.

Remove any advertising about a sold vehicle within 14 days of the sale to ensure consumers are not enticed by low prices that won’t be honoured.

“A vehicle is a lifeline for so many Albertans, and they deserve to feel confident when repairing or selling one. We welcome today’s announcement, as it prioritizes consumer protection – a mandate that’s been shared by AMA’s Approved Auto Repair Service since 1977.”

Jeff Kasbrick, vice-president, Government & Stakeholder Relations, Alberta Motor Association

“Increased transparency in automotive transactions means consumers can feel even more confident in their decisions on how to spend their hard-earned money. AMVIC’s mandate is consumer protection through education and industry regulation, and AMVIC has been working closely with industry to ensure they are ready to comply with the new legislation. These new laws benefit all Albertans by creating a fair marketplace for consumers and businesses alike.”

Bill Burnett, board chair, Alberta Motor Vehicle Industry Council

“I think the government’s new legislation is great. It will help protect the consumer while also compelling automotive businesses to be more transparent. At Braeside Automotive, we already provide written quotes and can take pictures of components that we can attach to the quote for our customer. I think these rules will help encourage other businesses to be more innovative, which at the end of the day is good for consumers.”

Ted Zylstra, owner, Braeside Automotive

The new rules also support the government’s work to build stronger public oversight of the Alberta Motor Vehicle Industry Council (AMVIC), by transitioning AMVIC to a public agency. This will ensure Alberta has a strong and trusted regulator that is well-positioned to protect consumers and build integrity in the industry.

Background

In December 2017, the government passed A Better Deal for Consumers and Businesses Act. Among the many changes introduced through this act was an increased authority to strengthen oversight of the automotive industry to better protect the interests of consumers and ensure integrity in the industry.
AMVIC is responsible for providing consumer protection in the motor vehicle industry. In addition to licensing businesses and salespeople and ensuring there’s a fair marketplace for consumers and businesses, AMVIC is responsible for investigating violations of consumer protection laws.

AMVIC will transition to a public agency on Oct. 31. Once in place, AMVIC will be subject to the requirements under the Alberta Public Agencies Governance Act to ensure consumers and industry can have confidence there is strong public oversight of the organization.

Related Topics:Automotive Government of Alberta regulation

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Former senior financial advisor charged with embezzling millions from Red Deer area residents

Published on April 26, 2024

Todayville

News release from Alberta RCMP

Former senior financial advisor charged for misappropriating nearly $5 million from clients

On April 4, 2024, the RCMP’s Provincial Financial Crime Team charged a Calgary resident for fraud-related offences after embezzling millions of dollars from his clients while serving as a senior financial advisor.

Following a thorough investigation, the accused is alleged to have fraudulently withdrawn funds from client accounts and deposited them into bank accounts he personally controlled. A total of sixteen victims were identified in the Red Deer area and suffered a combined loss of nearly $5 million.

Marc St. Pierre, 52, a resident of Calgary, was arrested and charged with:

Fraud over $5,000 contrary to section 380(1)(a) of the Criminal Code; and,
Theft over $5,000 contrary to section 344(a) of the Criminal Code.

St. Pierre is scheduled to appear in Red Deer Provincial Court on May 14, 2024.

“The ability for financial advisors to leverage their position to conduct frauds and investment scams represents a significant risk to the integrity of Alberta’s financial institutions. The investigation serves as an important reminder for all banking clients to regularly check their accounts for any suspicious activity and to report it to their bank’s fraud prevention team.”

Sgt. John Lamming, Provincial Financial Crime Team

The Provincial Financial Crime Team is a specialized unit that conducts investigations relating to multi-jurisdictional serious fraud, investments scams and corruption.

Alberta

Political parties will be part of municipal elections in Edmonton and Calgary pilot projects

Published on April 25, 2024

Government of Alberta

Strengthening Alberta’s local elections

Alberta’s government is introducing legislation to ensure Albertans can rely on transparent, free and fair elections, and municipally-elected officials have clearer accountability measures.

In a democratic society, Albertans expect their local elections to be free and fair, and their elected officials to be held to account by clear rules that govern their local councils. The Municipal Affairs Statutes Amendment Act proposes amendments to the Local Authorities Election Act (LAEA) and the Municipal Government Act (MGA) to add greater transparency to local election processes and ensure local councils and elected officials continue to remain accountable to the citizens who elected them.

“Our government is committed to strengthening Albertans’ trust in their local governments and the democratic process that elects local leaders. The changes we are making increase transparency for Alberta voters and provide surety their votes will be counted accurately. We know how important local democracy is to Albertans, and we will work with local authorities to protect and enhance the integrity of local elections.”

Ric McIver, Minister of Municipal Affairs

Local Authorities Election Act

Albertans expect free and fair elections and that’s why it’s important we strengthen the rules that govern local elections. To strengthen public trust in local elections, Alberta’s government will eliminate the use of electronic tabulators and other automated voting machines. All Albertans should be able to trust the methods and results of local elections; requiring all ballots to be counted by hand, clarifying rules and streamlining processes for scrutineers will provide voters greater assurance in the integrity of the results.

All eligible Albertans should be able to vote in local elections without impediment. Alberta’s government will limit the barriers for eligible voters to cast a ballot by expanding the use of special ballots. Currently, special ballots can only be requested for very specific reasons, including physical disability, absence from the municipality, or for municipal election workers. By expanding the use of special ballots, the government is encouraging more voter participation.

Amendments in the Municipal Affairs Statutes Amendment Act would increase transparency in local elections by enabling political parties at the local level. Political parties would be enabled in a pilot project for Edmonton and Calgary. The act will not require candidates to join a political party in order to run for a local or municipal office, but will create the opportunity to do so.

In addition, proposed changes to the Local Authorities Election Act would allow municipalities the option to require criminal record checks for local candidates, thus increasing transparency and trust in candidates who may go on to become elected officials.

Municipal Government Act

The role of an elected official is one with tremendous responsibility and expectations. Changes proposed to the Municipal Government Act (MGA) will strengthen the accountability of locally elected officials and councils. These include requiring mandatory orientation training for councillors, allowing elected officials to recuse themselves for real or perceived conflicts of interest without third-party review and requiring a councillor’s seat to become vacant upon disqualification.

If passed, the Municipal Affairs Statutes Amendment Act will also unlock new tools to build affordable and attainable housing across Alberta. Proposed amendments under the MGA would also create more options for municipalities to accelerate housing developments in their communities. Options include:

Exempting non-profit, subsidized affordable housing from both municipal and education property taxes;
Requiring municipalities to offer digital participation for public hearings about planning and development, and restricting municipalities from holding extra public hearings that are not already required by legislation; and
Enabling municipalities to offer multi-year residential property tax exemptions.

Municipal Affairs will engage municipalities and other partners over the coming months to hear perspectives and gather feedback to help develop regulations.

Quick facts

The LAEA establishes the framework for the conduct of elections in Alberta municipalities, school divisions, irrigation districts and Metis Settlements.
The MGA establishes the rules governing the conduct of local elected officials once on council, as well as the overall administration and operation of municipal authorities in Alberta, including any policy those authorities may wish to implement.