City RCMP Detachment closed to public. City Hall restricted

From the City of Red Deer

Improving online and telephone customer service in support of social distancing recommendations

A shift to online and telephone customer service will take place with The City of Red Deer limiting public access to its facilities, such as Civic Yards, City Hall and Red Deer RCMP. This is being done in the effort to strengthen Alberta Health guidelines for social distancing.

While the risk to residents remains low, we are taking steps to protect staff and the public to prevent community spread.

“We encourage citizens to visit us online or call the Call Centre before coming to City Hall to do business,” said Tara Shand, Public Information Officer. “While City Hall does remain open for critical business, we are limiting public access as a means to protect the health and safety of our employees, customers and citizens.”

Effective tomorrow, The City’s Civic Yards facility (located at 7721 40 Avenue) and City departments located within Professional Building, including Human Resources, Corporate Services and Community Services (located at 4808 50 Street) will close to the public. The City’s Land and Economic Development office (located at 5000 51 Avenue) will also be closed to the public.

City Hall will remain open at this time, however, public access to City Hall will be limited to the main floor only. Residents are encouraged to do business with The City online or by phone as much as possible. Online services can be accessed online through www.reddeer.ca/mycity. Cemetery services, Waste Management Facility, and Sorenson Station Transit customer service remains open to the public. Transit continues to operate, with enhanced cleaning services, however dedicated school bus services are not running.

Also starting tomorrow, Wednesday, March 18, the following changes take effect at the downtown RCMP detachment:

The front counter at the downtown Red Deer RCMP detachment is closed to the public.
Red Deer RCMP is accepting all reports (vehicle collisions, information related to investigations as well as reports of crimes and suspicious activity) from the public through email or telephone.
- To make a report to Red Deer RCMP call 403-343-5575 or email [email protected]. Non-emergency reports can be made between 8 a.m. until 10 p.m. seven days a week.
- In an emergency, or to report a crime in progress, call 9-1-1.
- When calling 9-1-1, tell the operator if you are experiencing cold or flu like symptoms.
Non-essential fingerprinting and criminal record checks are cancelled at this time.

Red Deer RCMP has also enhanced cleaning within its detachments and all staff are taking extra precautions to prevent the spread of COVID-19 through wearing protective equipment such as gloves and increasing use of hand sanitizer.

“The safety and security of the public has always and will continue to be the top priority for Red Deer RCMP, which is why we are increasing our online and telephone customer service options,” said Gerald Grobmeier, Officer in Charge. “During these unprecedented times, we remain steadfast in our duty to serve and protect the citizens of Red Deer and are ready to respond to any potential situation while also continuing with high-quality around the clock policing services that citizens expect.”

“Our community has banded together through these difficult and challenging times,” said City Manager Allan Seabrooke. “We know the new additional restrictions announced today have significant impacts on our residents and their lives, and we thank everyone for their support of one another.”

The City is also mobilizing around our response to vulnerable populations, housing and social needs. Today, the Province announced funding to flow through Family and Community Support Services as well as Community Based Organization.

We encourage all citizens to follow the recommendations of Alberta Health Services. For the latest information on COVID-19 visit alberta.ca/covid19 and the latest on how City services are impacted visit reddeer.ca/covid19. Please call the Call Centre, open 8 a.m. until 8 p.m. with questions at 403.342.8111.

Related Topics:COVID-19 feature The City of Red Deer

Up Next

The Federal COVID-19 Economic Response Plan

Don't Miss

CACAC 50/50 Lottery winner takes home $124,000.00

Duane Rolheiser

After 15 years as a TV reporter with Global and CBC and as news director of RDTV in Red Deer, Duane set out on his own 2008 as a visual storyteller. During this period, he became fascinated with a burgeoning online world and how it could better serve local communities. This fascination led to Todayville, launched in 2016.

Follow Author

CBS settles with Trump over doctored 60 Minutes Harris interview

armed forces / 1 week ago

Canada’s Military Can’t Be Fixed With Cash Alone

Crime / 4 weeks ago

Former Tim Walz appointee wanted for Minnesota shootings

City of Red Deer

City of Red Deer Employee Honoured with Bob Stollings Memorial Award for Outstanding Contributions

Published on April 10, 2025

City of Red Deer

Annette Scheper, Community & Program Facilitator in the Safe & Healthy Communities Department is The City’s 2025 recipient of the Bob Stollings Memorial Award.

The Bob Stollings Memorial Award is given out each year to a City employee who displays outstanding performance in alignment with The City’s RISE cornerstone values – respect, integrity, service and excellence. Nominations for the award are submitted by fellow coworkers detailing the employee’s achievements professionally and interpersonally, along with letters of support. The award is considered a great honour among City staff.

With an impressive 22-year career, Annette has played a pivotal role in shaping Red Deer’s cultural and special events landscape. Her leadership and innovation have brought thousands of successful events to life, creating lasting traditions that enrich the lives of residents. Her commitment to excellence and resourcefulness has ensured that community initiatives are inclusive, accessible, and impactful.

One of Annette’s most notable achievements is the development of the Community Loan Program, which provides essential resources for local groups, contributing an annual value of $86,778.95 back into the community. In addition, she has successfully led and executed a variety of large-scale events, demonstrating remarkable problem-solving skills and a dedication to sustainability. From creating elaborate event designs with repurposed materials to managing complex logistics, she continuously sets the standard for excellence.

“Annette exemplifies the best of our organization,” said City Manager, Tara Lodewyk. “Her unwavering dedication, innovative thinking, and ability to bring people together has made a profound impact on our city. This award is a testament to her hard work and passion for creating meaningful experiences for our community.”

The Bob Stollings Memorial Award was first established in 1985 and is presented every year to honour Robert (Bob) E. Stollings, a loyal and dedicated City employee from 1960-1984.

City of Red Deer

Red Deer will choose a new Mayor as Ken Johnston decides to step away

Published on January 23, 2025

Duane Rolheiser

It’s a telling detail about the person who leads Red Deer City Council. Always putting the city’s needs ahead of his own, Mayor Ken Johnston has announced his intentions within days of the opening of Nominations for October’s municipal elections,

After 12 years on council, Mayor Ken Johnston has decided against running for a second term as Mayor this fall. Johnson shared his decision in front of colleagues and supporters in a touching announcement on Wednesday.

At 71 years old, Johnston remains vibrant, passionate and healthy. He says that’s exactly why he and his wife Carolyn have decided now is the right time to start their next stage of life together.

Mayor Johnston listed a number of highlights and achievements he can look back on, including his help advocating for the redevelopment of Red Deer Regional Hospital, the growth of Red Deer Polytechnic, and positive moves in Economic Development.

All these lead of a feeling of ease about the decision to step away, though affordable housing and a permanent shelter for the homeless remain pressing concerns.

With about 8 months remaining in his term, Mayor Johnston is planning to push hard to move the needle on these housing issues.

“We’re looking forward to some more work and we’ll be going to the community shortly about it. So I still have optimism that maybe before the term is out we can have an announcement.”

This is the second major political announcement in Central Alberta in the last number of days. Earlier this week Red Deer Mountain View MP Earl Dreeshen announced he won’t be running in the next federal election.