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Business

Business Spotlight: Increased Online Activity, Increased Concerns

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10 minute read

These are unprecedented times for most industries in Alberta, including the IT industry. We do not hear a lot about the challenges faced by businesses that offer IT services in the wake of self-isolation and the transition to working from home. In this piece, we will discover what a local Calgary company, SysGen Solutions Group, is doing to tackle the ‘new norm’ in their daily work routine, the physical and mental support provided for their employees and their support in our community. This article will also discuss the concerns with security risks.

 

Since the beginning of March 2020, Statistics Canada, as part of their Canadian Perspective Survey Series reported a 29% increase in people working from home. Following that increase, we have seen a major increase in online activity, with the majority of that traffic being directed to software applications that support our work from home communication and productivity. As seen below, TrustRadius reports data on the rising software categories from the beginning of the COVID-19 outbreak to April 6th.

(Data sourced from TrustRadius on top rising software categories, April 2020)

 

With this rise, how does a local Alberta IT company tackle this new challenge and play its part in supporting its customers, employees and their community during the COVID-19 pandemic?

 

SysGen Solutions Group was founded in 1995 and is a major player in IT consulting firms across Western Canada. Over their 25 years, SysGen has been the recipient of several national and international awards, including Canada’s Top Small & Medium Employer (2017 to 2019), Alberta’s Top Employer (2017 to 2018), Profit 500 (2013 to 2017), CRN’s Top Managed Service Providers 500 (2017 to 2019), Top 100 Solution Provider in Canada from CDN (2016 to 2017), Ingram Micro Microsoft 365 Partner of the Year (2019) amongst several other accolades. Awards such as these show a true passion for their employees and their ability to drive their industry into the future.

 

The president of SysGen, Ryan Richardet found himself at a crossroads before his growth at the company. Working on a MSC in cardiovascular science at the University of Calgary and being accepted into USC Medical School, he chose to rethink his passion. Ryan decided that building a great company through people was what he wanted to do; thus he continued working in business development for SysGen just under 10 years ago. Through multiple roles in the company, he was promoted by SysGen CEO Lyle Richardet from vice president to president in December of 2018.

 

“…the more you get better at it, the more you understand. You get excited to see other people achieve success. It’s pretty amazing” – Ryan Richardet, SysGen President

 

SysGen’s business model involves an array of IT services, including cybersecurity, a service that has skyrocketed in necessity during COVID-19. Like other organizations, SysGen has introduced a Work from Home (WFH) policy due to COVID-19. Traditionally, the local management team leads employees based on their office culture. Customer solutions are collaborated on as a team at SysGen and client offices. But these norms have been uprooted since COVID-19. 

 

How has communication between you and your team been since WFH?

 

Ryan mentions that SysGen has implemented strong communication between all members of his team since directing the entire staff to WFH. He is happy to say that his team has greatly accepted communicating through video conferencing and messaging apps.

 

“…there are two sides. It’s the employee and employer relationship. I can’t even really see it that way. I’m here with everybody in the trenches and we’re all working as a team”

Virtual town halls have been useful to facilitate weekly communication to ensure employees are aware of updates at SysGen. They have been using the chat conferencing tool Microsoft Teams to ensure collaboration continues between staff and that SysGen stays true to its mission to deliver an amazing customer experience. Ryan sees it as a transformational business platform that provides many tools for people to communicate and collaborate effectively.

 

“I see the whole team digging in and trying to go the extra mile to make a difference right now. I’m super proud of that. I can’t be more excited about the relationship between all of us during this time.”

Community Support

 

SysGen has proactively supported the community for several years through SysGen Cares. This support has included offering free IT support to non-profits such as cSPACE and Downtown Vernon. Nominations were received from the community and the selected non-profit was chosen based on its application. SysGen has also worked with local sports teams to sponsor jerseys and has donated funds for trout restocking efforts with the Alberta Conservation Association. Alpine Canada is another organization SysGen works with through SyGen Cares to support their IT services and initiatives.

 

Recently, SysGen introduced a new initiative to help non-profits that have been hit hardest by COVID-19. This program offers a donation of up to $1,000 to a non-profit chosen by an organization that signs with SysGen for managed services. You can learn more about this initiative here.

 

What recommendations would you offer for those concerned about their cybersecurity during this time?

 

There have been recent reports of cybersecurity issues that align with the rise in online activity. Some may be aware that the popular web conferencing tool “Zoom” has been banned from educational institutions and large companies across the world due to security issues. There are also numerous other considerations about how to keep our privacy and security intact while almost a third of the population works from home.

 

“…we have a managed security platform to help clients establish secure technology

environments. But there are little things you can personally do right now…”

 

Some of the recommendations from Ryan and his team consist of conducting good internet hygiene. This can be learned through infographics and webinars offered by industry experts. SysGen will be offering a cybersecurity webinar in the coming weeks on this topic. Following that, make sure that you close programs when you’re finished using them and implement strong passwords across user accounts.

 

One concern is that a webcam can be accessed through viruses or malware downloaded from an unknown source. It may be a scary thought to have after spending weeks on your laptop, however, Ryan offers a simple tip: Cover your webcam when you’re not using it for video calling. You can even do this with a piece of tape. To learn more, visit SysGen’s blog for additional information on technology and IT services.

 

Hopes for the future?

 

Typically, Ryan and other team members would travel for client meetings. Now that he’s working from home, he does not miss traffic lights and congested roads. He’s looking forward to the social aspects of his position, including meetings and events with colleagues and customers. In the meantime, Ryan virtually connects with his team and clients, sometimes in a more informal way to catch up or share a funny meme. Keeping the social part of the work environment alive has a positive effect on team morale, which is important with the uncertainty in the world today.

 

In celebration of SysGen’s 25-year milestone, they are planning a virtual party with various events through a virtual town hall. This is where the real creative thinking begins. Ryan mentions:

 

“…the celebration is going to be virtual so we will have to experiment with whether it could ever replace an in-person party. We’re going to make it fun and engaging, so we’ll find out!”

 

If you would like to learn more about this local Alberta company, SysGen Solutions Group, visit their website or social media. Here you will find information on how to increase your internet hygiene and improve your work from home experience because it’s likely here to stay.

 

Website – SysGen Solutions Group –  Twitter – FacebookLinkedInYouTube

 

 

For more stories, visit Todayville Calgary

Alberta

Alberta government should create flat 8% personal and business income tax rate in Alberta

Published on

From the Fraser Institute

By Tegan Hill

If the Smith government reversed the 2015 personal income tax rate increases and instituted a flat 8 per cent tax rate, it would help restore Alberta’s position as one of the lowest tax jurisdictions in North America

Over the past decade, Alberta has gone from one of the most competitive tax jurisdictions in North America to one of the least competitive. And while the Smith government has promised to create a new 8 per cent tax bracket on personal income below $60,000, it simply isn’t enough to restore Alberta’s tax competitiveness. Instead, the government should institute a flat 8 per cent personal and business income tax rate.

Back in 2014, Alberta had a single 10 per cent personal and business income tax rate. As a result, it had the lowest top combined (federal and provincial/state) personal income tax rate and business income tax rate in North America. This was a powerful advantage that made Alberta an attractive place to start a business, work and invest.

In 2015, however, the provincial NDP government replaced the single personal income tax rate of 10 percent with a five-bracket system including a top rate of 15 per cent, so today Alberta has the 10th-highest personal income tax rate in North America. The government also increased Alberta’s 10 per cent business income tax rate to 12 per cent (although in 2019 the Kenney government began reducing the rate to today’s 8 per cent).

If the Smith government reversed the 2015 personal income tax rate increases and instituted a flat 8 per cent tax rate, it would help restore Alberta’s position as one of the lowest tax jurisdictions in North America, all while saving Alberta taxpayers $1,573 (on average) annually.

And a truly integrated flat tax system would not only apply a uniform tax 8 per cent rate to all sources of income (including personal and business), it would eliminate tax credits, deductions and exemptions, which reduce the cost of investments in certain areas, increasing the relative cost of investment in others. As a result, resources may go to areas where they are not most productive, leading to a less efficient allocation of resources than if these tax incentives did not exist.

Put differently, tax incentives can artificially change the relative attractiveness of goods and services leading to sub-optimal allocation. A flat tax system would not only improve tax efficiency by reducing these tax-based economic distortions, it would also reduce administration costs (expenses incurred by governments due to tax collection and enforcement regulations) and compliance costs (expenses incurred by individuals and businesses to comply with tax regulations).

Finally, a flat tax system would also help avoid negative incentives that come with a progressive marginal tax system. Currently, Albertans are taxed at higher rates as their income increases, which can discourage additional work, savings and investment. A flat tax system would maintain “progressivity” as the proportion of taxes paid would still increase with income, but minimize the disincentive to work more and earn more (increasing savings and investment) because Albertans would face the same tax rate regardless of how their income increases. In sum, flat tax systems encourage stronger economic growth, higher tax revenues and a more robust economy.

To stimulate strong economic growth and leave more money in the pockets of Albertans, the Smith government should go beyond its current commitment to create a new tax bracket on income under $60,000 and institute a flat 8 per cent personal and business income tax rate.

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Business

Maxime Bernier warns Canadians of Trudeau’s plan to implement WEF global tax regime

Published on

From LifeSiteNews

By Clare Marie Merkowsky

If ‘the idea of a global corporate tax becomes normalized, we may eventually see other agreements to impose other taxes, on carbon, airfare, or who knows what.’

People’s Party of Canada leader Maxime Bernier has warned that the Liberal government’s push for World Economic Forum (WEF) “Global Tax” scheme should concern Canadians. 

According to Canada’s 2024 Budget, Prime Minister Justin Trudeau is working to pass the WEF’s Global Minimum Tax Act which will mandate that multinational companies pay a minimum tax rate of 15 percent.

“Canadians should be very concerned, for several reasons,” People’s Party leader Maxime Bernier told LifeSiteNews, in response to the proposal.

“First, the WEF is a globalist institution that actively campaigns for the establishment of a world government and for the adoption of socialist, authoritarian, and reactionary anti-growth policies across the world,” he explained. “Any proposal they make is very likely not in the interest of Canadians.” 

“Second, this minimum tax on multinationals is a way to insidiously build support for a global harmonized tax regime that will lower tax competition between countries, and therefore ensure that taxes can stay higher everywhere,” he continued.  

“Canada reaffirms its commitment to Pillar One and will continue to work diligently to finalize a multilateral treaty and bring the new system into effect as soon as a critical mass of countries is willing,” the budget stated.  

“However, in view of consecutive delays internationally in implementing the multilateral treaty, Canada cannot continue to wait before taking action,” it continued.   

The Trudeau government also announced it would be implementing “Pillar Two,” which aims to establish a global minimum corporate tax rate. 

“Pillar Two of the plan is a global minimum tax regime to ensure that large multinational corporations are subject to a minimum effective tax rate of 15 per cent on their profits wherever they do business,” the Liberals explained.  

According to the budget, Trudeau promised to introduce the new legislation in Parliament soon.  

The global tax was first proposed by Secretary-General of Amnesty International at the WEF meeting in Davos this January.  

“Let’s start taxing carbon…[but] not just carbon tax,” the head of Amnesty International, Agnes Callamard, said during a panel discussion.  

According to the WEF, the tax, proposed by the Organization for Economic Co-operation and Development (OECD), “imposes a minimum effective rate of 15% on corporate profits.”  

Following the meeting, 140 countries, including Canada, pledged to impose the tax.  

While a tax on large corporations does not necessarily sound unethical, implementing a global tax appears to be just the first step in the WEF’s globalization plan by undermining the sovereignty of nations.  

While Bernier explained that multinationals should pay taxes, he argued it is the role of each country to determine what those taxes are.   

“The logic of pressuring countries with low taxes to raise them is that it lessens fiscal competition and makes it then less costly and easier for countries with higher taxes to keep them high,” he said.  

Bernier pointed out that competition is good since it “forces everyone to get better and more efficient.” 

“In the end, we all end up paying for taxes, even those paid by multinationals, as it causes them to raise prices and transfer the cost of taxes to consumers,” he warned.  

Bernier further explained that the new tax could be a first step “toward the implementation of global taxes by the United Nations or some of its agencies, with the cooperation of globalist governments like Trudeau’s willing to cede our sovereignty to these international organizations.”   

“Just like ‘temporary taxes’ (like the income tax adopted during WWI) tend to become permanent, ‘minimum taxes’ tend to be raised,” he warned. “And if the idea of a global corporate tax becomes normalized, we may eventually see other agreements to impose other taxes, on carbon, airfare, or who knows what.”   

Trudeau’s involvement in the WEF’s plan should not be surprising considering his current environmental goals – which are in lockstep with the United Nations’ 2030 Agenda for Sustainable Development – which include the phasing out coal-fired power plants, reducing fertilizer usage, and curbing natural gas use over the coming decades.    

The reduction and eventual elimination of so-called “fossil fuels” and a transition to unreliable “green” energy has also been pushed by the World Economic Forum – the aforementioned group famous for its socialist “Great Reset” agenda – in which Trudeau and some of his cabinet are involved.     

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