Business Spotlight – Calgary Entrepreneurs Bring The Gig Economy To Alberta

Gig work has been a popular subject as of late, interesting that younger generations of Albertans are up against a lot, including a historical economic downturn, a major decrease in unionized and salary jobs, competing with experienced furloughed workers and are simply left scratching their head after putting in thousands of hours and dollars to get a formal education. Combine that with an unemployment rate of 15.5% reported as of May 2020, up from 6.7% the same time last year, we are left with a pretty grim outlook for younger generations of Albertans.

What Is Gig Work?

Gig work can be referred to as self employed or simply contract, consulting or freelance work, where you as the service provider offer your skills at a preferred rate. This type of work is not new, but not only does it already consist of thousands of Canadian workers, Statistics Canada’s most recent data reported 1.7 million gig workers in Canada in 2016. Not the security we were taught to seek in our youth, but can offer a new level of freedom for those who wish to choose their work schedule, offer their skillset and grow their own personal brand.

Source: The Accelerator – From Left: CEO, Karshil Desai, CCO, Sara Mir, CSO, Shawn Moghaddami and CMO, Ankit Patel.

Incredible Minds Can Do Incredible Things

Meet the Skilli team, a group of four like minded entrepreneurs collaborating to bring the gig economy to Alberta. Having worked in Fort McMurray in Alberta, they experienced the extent of what ‘hard work’ means for our citizens while spending time working in the Alberta Oil and Gas industry. Respect to the many hard working individuals who have overcome fires and floods in that area over the last number of years, their community resilience is inspirational. CEO Karshil Desai speaks about witnessing an opportunity while living there that would prove to be the foundation for Skilli:

“…working in software and automation in the oil and gas sector in Fort MacMurray, I was around a lot of people who made good money offering their unique skills and services…due to the economic downturn, it was unfortunate to see so many people getting laid off, but still needed to pay their bills…I noticed a huge gap in how skilled services were offered and how they were hired by the consumer..”

Skilli is a mobile platform that provides freelancers, contractors and service providers a place to market themselves as their own brand. There can be many challenges with traditional methods of gig work, such as finding who can provide the service you need, getting their contact details, scheduling the service, quality control of the work and invoicing for payment after the fact. I am sure there has been millions of dollars spent from word of mouth referrals for what was actually a poor quality deliverable on too many occasions. Validation is a crucial part of the Skilli process for those offering their service, as part of that process, they put the service provider first, thus providing the highest level of customer satisfaction to the end user. CSO for Skilli, Shawn Moghaddami mentions:

“…we see the value of the gig economy in Alberta, with such a large talented workforce here…for us, it is ultimately about putting the service provider first so the customer is the one that benefits…we provide the tools they need, they have the platform behind them and the support to build their own brand.”

The Skilli App You Need To Watch Out For

Combining passion to help a wider community, their experience around contract work and their education on the gig economy, the team have developed their app where the platform can be utilized from anywhere. As mentioned, this type of self employment can offer a higher level of freedom than the traditional 40 hour nine-to-five. Work for yourself and lean on their knowledge base for resources on how to establish your profile, process payments, professional validation and build your confidence as a freelancer or contractor. Unfortunately the app is not available yet in Alberta, however they are proactively validating service providers for the launch of their newest version in early July. There is hope for those who can offer services and are having difficulty finding employment. Something we can all look forward to in these trying times.

Invest In Yourself

Want to be a part of what will be established as the ‘new economy’? Now is the time to re-evaluate the value you possess. Take a course, improve your skills, invest in supplies you need to offer a service as an individual or begin to construct a portfolio of previous work. Contract work has been around for a very long time, the stigma of it not being a successful career choice for your whole life is dying. Take control of your future by working for yourself. The gig economy is here and will continue to become a major part of what we call the ‘new normal’, to that point everyone here at Todayville wishes the Skilli team the best of success with the launch of their new app and look forward to their launch in early July.

Considering becoming a service provider or seeking information?

If you would like to learn more about Skilli or their new app. Visit their website here or social media links below.

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Scott McGinn

www.scottmcginn.ca

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Business

Cutting Red Tape Could Help Solve Canada’s Doctor Crisis

Published on October 17, 2025

Todayville

From the Frontier Centre for Public Policy

By Ian Madsen

Doctors waste millions of hours on useless admin. It’s enough to end Canada’s doctor shortage. Ian Madsen says slashing red tape, not just recruiting, is the fastest fix for the clogged system.

Doctors spend more time on paperwork than on patients and that’s fueling Canada’s health care wait lists

Canada doesn’t just lack doctors—it squanders the ones it has. Mountains of paperwork and pointless admin chew up tens of millions of physician hours every year, time that could erase the so-called shortage and slash wait lists if freed for patient care.

Recruiting more doctors helps, but the fastest cure for our sick system is cutting the bureaucracy that strangles the ones already here.

The Canadian Medical Association found that unnecessary non-patient work consumes millions of hours annually. That’s the equivalent of 50.5 million patient visits, enough to give every Canadian at least one appointment and likely erase the physician shortage. Meanwhile, the Canadian Institute for Health Information estimates more than six million Canadians don’t even have a family doctor. That’s roughly one in six of us.

And it’s not just patients who feel the shortage—doctors themselves are paying the price. Endless forms don’t just waste time; they drive doctors out of the profession. Burned out and frustrated, many cut their hours or leave entirely. And the foreign doctors that health authorities are trying to recruit? They might think twice once they discover how much time Canadian physicians spend on paperwork that adds nothing to patient care.

But freeing doctors from forms isn’t as simple as shredding them. Someone has to build systems that reduce, rather than add to, the workload. And that’s where things get tricky. Trimming red tape usually means more Information Technology (IT), and big software projects have a well-earned reputation for spiralling in cost.

Bent Flyvbjerg, the global guru of project disasters, and his colleagues examined more than 5,000 IT projects in a 2022 study. They found outcomes didn’t follow a neat bell curve but a “power-law” distribution, meaning costs don’t just rise steadily, they explode in a fat tail of nasty surprises as variables multiply.

Oxford University and McKinsey offered equally bleak news. Their joint study concluded: “On average, large IT projects run 45 per cent over budget and seven per cent over time while delivering 56 per cent less value than predicted.” If that sounds familiar, it should. Canada’s Phoenix federal payroll fiasco—the payroll software introduced by Ottawa that left tens of thousands of federal workers underpaid or unpaid—is a cautionary tale etched into the national memory.

The lesson isn’t to avoid technology, but to get it right. Canada can’t sidestep the digital route. The question is whether we adapt what others have built or design our own. One option is borrowing from the U.S. or U.K., where electronic health record (EHR) systems (the digital patient files used by doctors and hospitals) are already in place. Both countries have had headaches with their systems, thanks to legal and regulatory differences. But there are signs of progress.

The U.K. is experimenting with artificial intelligence to lighten the administrative load, and a joint U.K.-U.S. study gives a glimpse of what’s possible:

“… AI technologies such as Robotic Process Automation (RPA), predictive analytics, and Natural Language Processing (NLP) are transforming health care administration. RPA and AI-driven software applications are revolutionizing health care administration by automating routine tasks such as appointment scheduling, billing, and documentation. By handling repetitive, rule-based tasks with speed and accuracy, these technologies minimize errors, reduce administrative burden, and enhance overall operational efficiency.”

For patients, that could mean fewer missed referrals, faster follow-up calls and less time waiting for paperwork to clear before treatment. Still, even the best tools come with limits. Systems differ, and customization will drive up costs. But medicine is medicine, and AI tools can bridge more gaps than you might think.

Run the math. If each “freed” patient visit is worth just $20—a conservative figure for the value of a basic appointment—the payoff could hit $1 billion in a single year.

Updating costs would continue, but that’s still cheap compared to the human and financial toll of endless wait lists. Cost-sharing between provinces, Ottawa, municipalities and even doctors themselves could spread the risk. Competitive bidding, with honest budgets and realistic timelines, is non-negotiable if we want to dodge another Phoenix-sized fiasco.

The alternative—clinging to our current dysfunctional patchwork of physician information systems—isn’t really an option. It means more frustrated doctors walking away, fewer new ones coming in, and Canadians left to languish on wait lists that grow ever longer.

And that’s not health care—it’s managed decline.

Ian Madsen is a senior policy analyst at the Frontier Centre for Public Policy.

Alberta

Alberta taxpayers should know how much their municipal governments spend

Published on October 16, 2025

Todayville Content Team

From the Fraser Institute

By Tegan Hill and Austin Thompson

Next week, voters across Alberta will go to the polls to elect their local governments. Of course, while the issues vary depending on the city, town or district, all municipal governments spend taxpayer money.

And according to a recent study, Grande Prairie County and Red Deer County were among Alberta’s highest-spending municipalities (on a per-person basis) in 2023 (the latest year of comparable data). Kara Westerlund, president of the Rural Municipalities of Alberta, said that’s no surprise—arguing that it’s expensive to serve a small number of residents spread over large areas.

That challenge is real. In rural areas, fewer people share the cost of roads, parks and emergency services. But high spending isn’t inevitable. Some rural municipalities managed to spend far less, demonstrating that local choices about what services to provide, and how to deliver them, matter.

Consider the contrast in spending levels among rural counties. In 2023, Grande Prairie County and Red Deer County spent $5,413 and $4,619 per person, respectively. Foothills County, by comparison, spent just $2,570 per person. All three counties have relatively low population densities (fewer than seven residents per square kilometre) yet their per-person spending varies widely. (In case you’re wondering, Calgary spent $3,144 and Edmonton spent $3,241.)

Some of that variation reflects differences in the cost of similar services. For example, all three counties provide fire protection but in 2023 this service cost $56.95 per person in Grande Prairie County, $38.51 in Red Deer County and $10.32 in Foothills County. Other spending differences reflect not just how much is spent, but whether a service is offered at all. For instance, in 2023 Grande Prairie County recorded $46,283 in daycare spending, while Red Deer County and Foothills County had none.

Put simply, population density alone simply doesn’t explain why some municipalities spend more than others. Much depends on the choices municipal governments make and how efficiently they deliver services.

Westerlund also dismissed comparisons showing that some counties spend more per person than nearby towns and cities, calling them “apples to oranges.” It’s true that rural municipalities and cities differ—but that doesn’t make comparisons meaningless. After all, whether apples are a good deal depends on the price of other fruit, and a savvy shopper might switch to oranges if they offer better value. In the same way, comparing municipal spending—across all types of communities—helps Albertans judge whether they get good value for their tax dollars.

Every municipality offers a different mix of services and those choices come with different price tags. Consider three nearby municipalities: in 2023, Rockyview County spent $3,419 per person, Calgary spent $3,144 and Airdrie spent $2,187. These differences reflect real trade-offs in the scope, quality and cost of local services. Albertans should decide for themselves which mix of local services best suits their needs—but they can’t do that without clear data on what those services actually cost.

A big municipal tax bill isn’t an inevitable consequence of rural living. How much gets spent in each Alberta municipality depends greatly on the choices made by the mayors, reeves and councillors Albertans will elect next week. And for Albertans to determine whether or not they get good value for their local tax dollars, they must know how much their municipality is spending.