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Cause determined, Boil Water Advisory ends

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BWA Update: Cause of service disruption determined, boil water advisory lifted

November 20, 2018 11:56 PM

(Red Deer, Alberta)The boil water advisory for the West Park and West Lake neighbourhoods was lifted after multiple clear samples and consultation with Alberta Health Services.

At approximately 9:30 p.m. on November 20, 2018, residents in multiple neighbourhoods reported little to no water pressure. Water was restored by 10:35 p.m. to all affected areas, and crews flushed affected areas and took samples to ensure water quality.

Environmental Services has investigated the cause and determined that an uninterrupted power supply failure in the control system resulted in a total system shut down. Pumps at the booster station and Water Treatment Plant were manually turned on, and water pressure was restored within 20 minutes of the failure.

After a disruption of this nature, lines can be disturbed with sediment. Though the water is safe, residents are encouraged to run taps for five minutes to flush their lines.

If you have questions or concerns, please contact Environmental Services at 403-342-8750.

For more information, please contact:

Tim Ainscough
Environmental Services
The City of Red Deer
403-342-8750

Communications & Strategic Planning
The City of Red Deer
403-342-8147

BACKGROUND:

November 20, 2018

The City of Red Deer is issuing a precautionary boil water advisory for the West Park and West Lake neighbourhoods after the water service disruption that occurred Tuesday night.

At approximately 9:30 p.m. on November 20, 2018, residents in multiple neighbourhoods reported little to no water pressure. Water was restored by 10:35 p.m. to all affected areas, however the West Park and West Lake neighbourhoods are still experiencing low water pressure. The neighbourhood is under advisory until further notice.

The water is safe; however, residents are encouraged to run taps for five minutes to flush any sediment that may have been disturbed in the lines. Water should return to normal after flushing. Crews will also be flushing all affected areas and taking samples to ensure water quality.

President Todayville Inc., Honorary Colonel 41 Signal Regiment, Board Member Lieutenant Governor of Alberta Arts Award Foundation, Director Canadian Forces Liaison Council (Alberta) musician, photographer, former VP/GM CTV Edmonton.

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Education

Support a young reader through the Tim Hortons Smile Cookie campaign

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Smile Cookies are coming to a Tim Hortons near you!

We know you missed those delicious chocolate chip cookies with the big blue eyes and bright pink smiles! And we are so thankful Tim Hortons is bringing its Smile Cookie campaign back next week!

Helping struggling students become readers of potential is exactly what local Tim Hortons stores want as proceeds for its Smile Cookie campaign, which runs April 29 – May 5, will be directed to Reading College, a project of the Foundation for Red Deer Public Schools.

“We set up this amazing and fun summer program for kids in Grade 2 where they learn to love reading, and gain the skills to continue their growth as learners. Reading is the foundation for success in school and life. If we can help further develop their skills and instill a love for reading, it creates a lifetime of difference for that child. It will make a difference for them, make a difference for their families and make a difference in their life experiences. That’s the beauty of Reading College,” said Superintendent of Schools, Chad Erickson. “Last year, we had 67 graduates of the Reading College program who were incredibly engaged and able to excel and improve their reading abilities over the month of July, setting them up for further success.”

“The Smile Cookie Campaign is a great opportunity to raise awareness on the importance of literacy. It really does create life chances for students. Reading College is made possible through great support from our community and Tim Hortons – we could not operate it without this support,” said Kristine Plastow, Foundation Board Chair. “I encourage the community to get out there and buy their cookies next week!”

From April 29 – May 5, Tim Hortons restaurant owners in Red Deer will generously donate proceeds from sales of a special smiling chocolate chunk cookie to support the Reading College program through The Foundation for Red Deer Public Schools. The $1.50 treat helps community programs across Canada in the cities where they are sold. This year, 10% of funds raised from Smile Cookies will support the Tim Hortons Foundation Camps, of which more than 100 students from Red Deer Public Schools will attend.

Join us for Smile Cookie Day May 4

“We invite the community to join us for our Smile Cookie Day on May 4 at the Tim Hortons on Thomlison Avenue in Red Deer,” said Plastow. “We have partnered with the Red Deer RCMP, Emergency Services and the Alberta Sheriffs. Come and sit in a firetruck or police car, meet local emergency responders and buy a delicious Smile Cookie, while supporting a great cause!”

“We are excited to bring back the Smile Cookie campaign this spring. On behalf of all Tim Hortons’ restaurant owners and team members in Red Deer, I would like to thank our fantastic guests for their loyalty, generosity and support of the campaign,” said Tanya Doucette, Tim Hortons Restaurant Owner in Red Deer. “We are thrilled to support The Foundation for Red Deer Public Schools and their Reading College program. With funds raised we are helping students learn to read, which will ultimately help set them up for a lifetime of success. During Smile Cookie Week, we welcome all Red Deerians to buy a delicious freshly-baked Smile Cookie in support of a great cause, which helps benefit children in our community.”

Help us promote the campaign by ‘liking’ Red Deer Public Schools on Facebook and ‘following’ us on Twitter, both under @rdpschools. You can also find us on Instagram @reddeerpublicschools.

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City of Red Deer

Rebate programs launch again in Red Deer

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Red Deer residents who purchase and install a rain barrel, drought-tolerant plants, permeable mulch or a low-flow toilet may qualify for a rebate on their City utility bill.

Alberta is experiencing drought in many parts of the province due to a below average snowpack in winter 2022-23, these rebate programs help Red Deerians conserve water usage in their homes and on their property at a time when water conservation is top of mind for many. The province is currently in water shortage management stage 4 (out of 5) and multiple water management areas are impacted by water shortage.

Participants in the programs could see a reduction in water usage in their homes as well as time and money as yards and gardens require less watering and fertilizer.

Specific details vary per rebate, but each program is open to Red Deer residents who have a City of Red Deer utility account.

Plant and Mulch Rebates are open for qualifying residents who purchase and install qualifying plants and/or permeable mulch in 2024. There is one rebate available for 50% of the cost of plants up to $50 and one rebate available for 50% of the cost of mulch up to $50.

The Rain Barrel Rebate program is open for residents who purchase and install a new rain barrel in 2024. The rebate is for 50% of the cost of the rain barrel up to $50. To encourage residents to participate in the program, this rebate has been expanded for 2024. Participants who received one rain barrel rebate in past years are welcome to apply for one additional rebate. Maximum of two rebates per utility account for the lifetime of that utility account.

Toilet Rebate is available for residents who replace a high-flow toilet with a low-flow model. Two $25 rebates are available per utility account. People who have participated in this program in previous years are not eligible to receive another rebate.

These rebate programs support the water-related goals in The City’s Environmental Master Plan by reducing Red Deerians water use and increasing water conservation efforts. More information on how you can conserve water can be found at reddeer.ca/drought.

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