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Indigo creates temporary website for browsing after cyberattack

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By Tara Deschamps in Toronto

Indigo Books & Music Inc. has created a temporary website for its customers to browse for books and gifts after a cyberattack halted the company’s online operations last week.

In a notice posted to the new site Friday titled “shop in store, window-shop online,” the Toronto-based retailer said the temporary website only allows for browsing and it is still not possible to make Indigo purchases online.

The company did not offer a timeline for when its website or app, which is also unavailable, might return.

“We are working hard to provide the seamless online shopping experience that our customers have come to expect,” the note read.

“Please check back daily for updates and progress.”

The temporary website was launched more than a week after Indigo first notified customers of a “cybersecurity incident” that left it unable to process electronic payments, including through its website.

When the incident began Feb. 8, Indigo was only able to process purchases made in store with cash, but some of its services, including credit and debit payments and some return capabilities, have since been restored.

The company has said it immediately engaged third-party experts to investigate and resolve the matter, but has still not explained the nature of the incident or what caused it.

“Our investigation is under way but not yet complete,” it added Friday.

The incident has placed many of Indigo’s sales in jeopardy as customers must purchase items in brick-and-mortar stores and were only able to make purchases in cash for much of the outage. Though debit and credit cards are now accepted at stores, the overall impact on Indigo’s sales will be felt more deeply the longer the other problems persist.

Its investigation has so far not found any instances of customer credit or debit cards being compromised, but it has not completely ruled such a breach out.

“If at any point in the future we determine that personal data has been compromised, we commit to contacting those impacted directly,” Indigo wrote in its Friday note.

The company has also assured customers that points distributed through its Plum loyalty program have not been impacted, but redemptions, sign-ups, or renewals are not currently possible.

However, customers can still receive Plum discounts for purchases made in store while the incident is ongoing. Points will be issued at a future date as long as shoppers retain their receipts.

Plum points typically expire when a customer doesn’t make a qualifying purchase within 12 months. Shoppers with points set to expire in February, will see their expiration date extended to March 31, Indigo said.

The company has also extended the 30-day exchange or return timeline for purchases that had to be brought back between Feb. 8 and 15. Customers with such items will now have until Feb. 21 to make returns.

The retailer remains unable to cancel orders placed before the incident, but said once the issue is resolved, it will provide refunds. It is also unable to offer order status updates or estimated delivery timelines for people awaiting shipments from Indigo.

This report by The Canadian Press was first published Feb. 27, 2023.

Companies in this story: (TSX:IDG)

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Rhetoric—not evidence—continues to dominate climate debate and policy

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From the Fraser Institute

By Kenneth P. Green

Myths, fallacies and ideological rhetoric continue to dominate the climate policy discussion, leading to costly and ineffective government policies,
according to a new study published today by the Fraser Institute, an independent, nonpartisan Canadian public policy think-tank.

“When considering climate policies, it’s important to understand what the science and analysis actually show instead of what the climate alarmists believe to be true,” said Kenneth P. Green, Fraser Institute senior fellow and author of Four Climate Fallacies.

The study dispels several myths about climate change and popular—but ineffective—emission reduction policies, specifically:

• Capitalism causes climate change: In fact, according to several environment/climate indices and the Fraser Institute’s annual Economic Freedom of the World Index, the more economically free a country is, the more effective it is at protecting its environment and combatting climate change.

• Even small-emitting countries can do their part to fight climate change: Even if Canada reduced its greenhouse gas emissions to zero, there would be
little to no measurable impact in global emissions, and it distracts people from the main drivers of emissions, which are China, India and the developing
world.

• Vehicle electrification will reduce climate risk and clean the air: Research has shown that while EVs can reduce GHG emissions when powered with
low-GHG energy, they often are not, and further, have offsetting environmental harms, reducing net environmental/climate benefits.

• Carbon capture and storage is a viable strategy to combat climate change: While effective at a small scale, the benefits of carbon capture and
storage to reduce global greenhouse gas emissions on a massive scale are limited and questionable.

“Citizens and their governments around the world need to be guided by scientific evidence when it comes to what climate policies make the most sense,” Green said.

“Unfortunately, the climate policy debate is too often dominated by myths, fallacies and false claims by activists and alarmists, with costly and ineffective results.”

Four Climate Fallacies

  • This study examines four climate narratives circulating in public discourse regarding climate change.
  • Fallacy 1: Climate Change Is Caused by Capitalism. As we will observe, this is backward: the more capitalist a country is, the more effective it is at protecting its environment and combatting climate change.
  • Fallacy 2: Even Small-Emitting Countries Can Do Their Part to Fight Climate Change. Again, in reality, even a casual inspection of the emission trends and projections of large-emitting countries such as China would reveal that for small-emitting countries like Canada, even driving their greenhouse gas emissions to zero would have no measurable impact in reducing climate risk.
  • Fallacy 3: Vehicle Electrification Will Reduce Climate Risk and Clean the Air. However, when looking beyond the hype, it becomes evident that vehicle electrification presents an array of climate and environmental benefits and harms that extend beyond climate change.
  • Fallacy 4: Carbon Capture and Storage Is a Viable Strategy to Combat Climate Change. This fallacy, most popular with those in the fossil fuel industry and those of a more market-oriented and politically conservative bent, is no more realistic than the previous three. An examination of the history, effectiveness, and efficiency of carbon capture and storage suggests that it is a far more limited approach to regulating greenhouse gas concentrations in the atmosphere than proponents suggest.
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Kenneth P. Green

Senior Fellow, Fraser Institute
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Canada’s economic pain could be a blessing in disguise

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This article supplied by Troy Media.

Troy Media By Roslyn Kunin

Tariffs, inflation, and falling incomes sound bad, but what if they’re forcing us to finally fix what’s broken?

Canada is facing serious economic headwinds—from falling incomes to rising inflation and U.S. trade hostility—but within this turmoil lies an  opportunity. If we respond wisely, this crisis could become a turning point, forcing long-overdue reforms and helping us build a stronger, more independent economy.

Rather than reacting out of frustration, we can use these challenges to reassess what’s holding us back and move forward with practical solutions. From
trade policy to labour shortages and energy development, there are encouraging shifts already underway if we stay focused.

A key principle when under pressure is not to make things worse for ourselves. U.S. tariffs on Canadian steel and aluminum, and the chaotic renegotiation of NAFTA/CUSMA, certainly hurt our trade-dependent economy. But retaliatory tariffs don’t work in our favour. Canadian imports make
up a tiny fraction of the U.S. economy, so countermeasures barely register there, while Canadian consumers end up paying more. The federal government’s own countertariffs on items like orange juice and whisky raised costs here without changing American policy.

Fortunately, more Canadians are starting to realize this. Some provinces have reversed bans on U.S. goods. Saskatchewan, for example, recently lifted
restrictions on American alcohol. These decisions reflect a growing recognition that retaliating out of pride often means punishing ourselves.

More constructively, Canada is finally doing what should have happened long ago: diversifying trade. We’ve put too many economic eggs in one
basket, relying on an unpredictable U.S. market. Now, governments and businesses are looking for buyers elsewhere, an essential step toward greater stability.

At the same time, we’re starting to confront domestic barriers that have held us back. For years, it’s been easier for Canadian businesses to trade with the U.S. than to ship goods across provincial borders. These outdated restrictions—whether on wine, trucks or energy—have fractured our internal market. Now, federal and provincial governments are finally taking steps to create a unified national economy.

Labour shortages are another constraint limiting growth. Many Canadian businesses can’t find the skilled workers they need. But here, too, global shifts
are opening doors. The U.S.’s harsh immigration and research policies are pushing talent elsewhere, and Canada is emerging as the preferred alternative.
Scientists, engineers and graduate students, especially in tech and clean energy, are increasingly choosing Canada over the U.S. due to visa uncertainty and political instability. Our universities are already benefiting. If we continue to welcome international students and skilled professionals, we’ll gain a long-term advantage.

Just as global talent is rethinking where to invest their future, Canada has a chance to reassert leadership in one of its foundational industries: energy.
The federal government is now adopting a more balanced climate policy, shifting away from blanket opposition to carbon-based energy and focusing instead on practical innovation. Technologies such as carbon capture and storage are reducing emissions and helping clean up so-called dirty oil. These cleaner energy products are in demand globally.

To seize that opportunity, we need infrastructure: pipelines, refining capacity and delivery systems to get Canadian energy to world markets and across our own country. Projects like the Trans Mountain pipeline expansion, along with east-west grid connections and expanded refining, are critical to reducing dependence on U.S. imports and unlocking Canada’s full potential.

Perhaps the most crucial silver lining of all is a renewed awareness of the value of this country. As we approach July 1, more Canadians are recognizing how fortunate we are. Watching the fragility of democracy in the U.S., and confronting the uncomfortable idea of being reduced to a 51st state, has reminded us that Canada matters. Not just to us, but to the world.

Dr. Roslyn Kunin is a respected Canadian economist known for her extensive work in economic forecasting, public policy, and labour market analysis. She has held various prominent roles, including serving as the regional director for the federal government’s Department of Employment and Immigration in British Columbia and Yukon and as an adjunct professor at the University of British Columbia. Dr. Kunin is also recognized for her contributions to economic development, particularly in Western Canada. 

Troy Media empowers Canadian community news outlets by providing independent, insightful analysis and commentary. Our mission is to support local media in helping Canadians stay informed and engaged by delivering reliable content that strengthens community connections and deepens understanding across the country.

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