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Police warn of online puppy fraud


7 minute read

Police warn of online puppy fraud

November 24, 2020

The Edmonton Police Service is warning citizens to do their research when looking to adopt a new fluffy friend as online puppy fraud becomes more prominent.

In May of 2020, police received a report from a couple who believed they had lost money to a puppy fraud. After deciding to add a new dog to their family, they reportedly began an online search and responded to an ad that they believed belonged to a legitimate breeder. The couple was soon contacted by the seller to discuss the purchase of a puppy, as well as the cost of shipping. The couple reportedly agreed to the terms and sent an e-transfer to the seller. A day later, the seller allegedly reached out to request several hundred additional dollars for a travel crate and travel vaccinations, claiming they were required prior to shipping. The couple once again agreed to pay. The seller then reportedly reached out a third time to request several thousand additional dollars for pet travel insurance, which they claimed would be refunded when the puppy arrived. Becoming suspicious, the couple reportedly ended communication with the seller and contacted the EPS.

“Unfortunately, this is only one of many reports,” says Acting Detective Dana Gehring with the EPS Cyber Crimes Investigations Unit. “As more citizens add furry friends to their families during the pandemic, fraudsters have found a way to take advantage of them.”

Since October 2019, the Edmonton Police Service has received 17 complaints of online puppy fraud, with individual losses ranging from a few hundred to several thousand dollars. In total, more than $40,000 has been defrauded from citizens over a 13-month period.

While each situation is unique, the frauds seem to follow a similar pattern and often begin with the victim conducting an online search that leads them to fraudulent websites/ads for breeders/suppliers. In most cases the purchase price is largely undervalued, and the fraudster will add additional costs like insurance, vet bills, shipping fees, quarantine housing fees, and more, claiming it must all be paid before the puppy can be sent. Payment is usually sent via e-transfer, though some fraudsters have also asked for payment through Western Union or Bitcoin.

As the holidays approach, investigators anticipate the fraudsters will be ready and waiting and are hopeful this warning will prevent more heartbreaking frauds from taking place.

“These fraudsters frequently try to use the emotion of the situation to their advantage,” says Acting Det. Gehring. “They may claim the puppy is waiting in an airport or shipping facility and will remain there until payment is received, which often tugs at the heartstrings of dog lovers.”

If you are planning to add a new fluffy friend to your home, the EPS advises doing plenty of research to ensure you’re getting a real pet from a trusted organization. When possible, seek out a local organization first.  Edmonton has numerous legitimate organizations and registered charities/incorporated societies who have furry friends waiting for their furever homes.  If you must search outside of the Edmonton area, keep the following tips in mind:

  • Do your research.
    • Research adoption fees and prices for the dog you are considering ahead of time. If the price seems too good to be true, it likely is.
    • Ask for detailed information about the seller such as full name, phone number and mailing address. Search the seller’s name or phone number online along with the word “scam” or “complaint.”
    • Try doing a reverse image search of the website or ad photos. If the same photos show up in older ads, on social media or on other websites, it is likely a scam.
  • Ask questions. Responsible breeders and rescues like to discuss and educate you about the dog or breed. Ask anything you want to know, including breed traits, information about the parents, temperament, the dog’s history or health concerns, etc.
  • Request proof. Ask for proof of health records/screenings and registration with any breed specific organizations (CKC), all of which you can confirm by calling the veterinarian and organization. This information will also be helpful when you bring your dog home.
  • Meet in person. If possible, ask to meet the seller and the dog in person or, at minimum, meet them both via video call. If the seller declines, ask why.
  • Avoid providing payment via e-transfer, Bitcoin or using a money transfer service. Scammers often use these forms of payment because they are like cash; once payment is sent it cannot be retrieved. Use a method of payment that has some form of fraud protection such as a credit card or PayPal.
  • Be patient. If the seller seems anxious to complete the sale, get your deposit or pushes you to make a quick decision, be cautious. Likewise, don’t trust a seller if they claim they must sell the dog quickly, cannot take care of it or threaten harm to the animal. Responsible breeders and rescues seek out the best homes for their dogs and are typically not in a rush.

Have you lost money to online puppy fraud? Do you have information about an ongoing puppy fraud? Contact the EPS at 780-423-4567 or #311 from a mobile phone. Anonymous information can also be submitted to Crime Stoppers at 1-800-222-8477 or online at



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Oilers place goalie Mike Smith on long-term injured reserve

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EDMONTON — The Edmonton Oilers have placed goaltender Mike Smith on long-term injury reserve, and have re-assigned Olivier Rodrigue to the club’s taxi squad, pending quarantine protocols. 

Edmonton announced both transaction on Friday, but did not elaborate on Smith’s injury.

Smith was supposed to start Thursday’s game at home against the Vancouver Canucks but was declared inactive, forcing Mikko Koskinen into back-to-back starts. 

Smith and Koskinen were expected to split duties in the Oilers net this season. Edmonton re-signed the 38-year-old Smith to a one-year contract in the off-season. 

Rodrigue had been with the Graz99ers of the Austrian National League.

The 20-year-old Rodrigue was drafted 62nd overall by Edmonton in 2018.

This report by The Canadian Press was first published January 15, 2021.

The Canadian Press

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Alberta health minister says vaccine schedule to take hit from manufacturing delays

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EDMONTON — Alberta’s health minister says it will take longer than expected to start immunizing seniors over 75 outside long-term care homes due to a delay in manufacturing one of the COVID-19 vaccines. 

Tyler Shandro called the news out of Ottawa on Friday a blow and said it’s not clear how severely the delay will affect Alberta’s vaccine allocation in the coming weeks. 

“This is out of our control, but it will impact Alberta’s immunization schedule,” he said Friday. 

The schedule for seniors over 75, regardless of where they live, and Indigenous people over 65 is up in the air because it will take longer to immunize priority health-care workers, Shandro said. 

“We had hoped to announce the start of these vaccinations in the coming days, but that is now in question.”

Federal officials said earlier in the day that only half of promised Pfizer-BioNTech vaccine doses will arrive in the next month due to production issues in Belgium. 

“This is unfortunate news and we are all disappointed. However, we will not stop,” Shandro said. “Health officials will continue giving out what vaccines we do have as quickly as possible.”

Senior medical officer of health Laura McDougall said Alberta is still ramping up its ability to administer vaccines and has been able to deliver more shots than expected so far.

 She said the province has recruited pharmacists, retired health-care workers and nursing students to give out shots and pop-up clinics have been set up in emergency departments to reach more front-line staff. 

“We have enough immunizers and more than enough people wanting to be immunized,” McDougall said. “What we need is more vaccine.”

Alberta reported 785 new cases of COVID-19 on Friday along with 13 more deaths. There were 796 people in hospital, with 124 of those in intensive care.

More than 74,000 vaccine doses have been given out so far, and the province still aims to administer 50,000 a week by the end of January if there is enough supply. 

— By Lauren Krugel in Calgary

This report by The Canadian Press was first published Jan. 15, 2020.  

The Canadian Press

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