MONTREAL — The Montreal Alouettes have fired head coach Khari Jones and defensive co-ordinator Barron Miles.
General manager Danny Maciocia will take over as head coach while Noel Thorpe will return to the franchise as defensive co-ordinator.
The Canadian Press
Flight issues? Here’s what you need to know about getting compensation
Delayed and cancelled flights are a reality this summer amid surging demand for travel, so customers should know whether they can expect compensation from airlines under federal regulations.
The Air Passenger Protection Regulations say ticket holders are entitled to financial compensation if they arrive at their destination at least three hours late, or if their flight was cancelled and the disruption was unrelated to safety issues or outside the airline’s control.
Some airlines have been criticized over their explanations for the disruptions, including both Air Canada and WestJet citing staffing shortages as a safety issue. The Canadian Transportation Agency has disputed lack of staff as valid under compensation rules.
A July 8 ruling by the CTA said the threshold was high for an airline to use staffing shortages as a safety issue and found in that instance that WestJet had not met it, ordering the airline to pay what was owed to the traveller.
The CTA previously looked into the issue of cited reasons for disruptions in 2020 and found there were multiple communication issues leading to passenger frustration, but found no evidence that the airlines deliberately mischaracterized the reasons for delays and cancellation.
To dispute an airline’s decision, customers need to file a request in writing for compensation to the airlines, which then have 30 days to respond.
If a traveller is unsatisfied with the airline’s response they can then file a complaint to the CTA though the agency’s website, but a huge backlog means travellers could have to wait some time to get a response.
The CTA faced a total of 28,673 complaints for the year up to March 31, including 12,158 new complaints and the carry-over of 16,515 reports from the previous fiscal year. Of the total, about half involved flight disruptions, while ticketing and reservations complaints also numbered in the thousands.
The higher numbers come even though many travellers don’t bother to appeal their decision. Up to two-thirds of Canadian claimants give up their claim after an initial rejection by the airline, according to an online YouGov survey in 2019, though awareness of the new rules could have improved since then.
Appealing could well be worthwhile though, as a 2019 study from AirHelp, a German company that helps process claims, found that airlines wrongfully reject more than 50 per cent of valid claims at first.
The potential payouts for customers vary depending on a few factors including how lengthy the delay, how big the airline, and how much notice was given, as well as the question of whether the issue was within the airline’s control and not a safety issue.
If the trip was cancelled within 14 days or less, passengers are owed $1,000 for a cancellation or delay of nine hours or more, and between $400 and $700 for delays of three to nine hours.
For those informed more than two weeks in advance, they are owed alternate travel arrangements or a refund, at the traveller’s choice.
No matter how long the notice, a passenger who opts to reject a rebooking should receive $400 in compensation from large airlines and $125 for small airlines, on top of a refund.
Those denied boarding, such as from overbooking, could see between $900 and $2,400 depending on how much it delays their arrival, while there are also rules on compensation for lost and damaged baggage that can go up to $2,300.
Added rights also come into force on Sept. 8 where even if the cause of the delay is outside the airline’s control, they must rebook the traveller within 48 hours on their or a competitor’s flight or the traveller will be eligible for a refund.
Previously, the passenger rights regime only required refunds for flight disruptions that were within the airline’s control, which excluded situations ranging from weather to war to unscheduled mechanical issues.
This report by The Canadian Press was first published Aug. 8, 2022.
The Canadian Press
Olivia Newton-John, who played Sandy in 'Grease,' dies at 73
NEW YORK (AP) — Olivia Newton-John, the Grammy-winning superstar who reigned on pop, country, adult contemporary and dance charts with such hits as “Physical” and “You’re the One That I Want” and won countless hearts as everyone’s favorite Sandy in the blockbuster film version of “Grease,” has died. She was 73.
Newton-John, a longtime resident of Australia whose sales topped 100 million albums, died Monday at her southern California ranch, John Easterling, her husband, wrote on Instagram and Facebook.
“Olivia has been a symbol of triumphs and hope for over 30 years sharing her journey with breast cancer,” he wrote. “We ask that everyone please respect the family’s privacy during this very difficult time.”
From 1973-83, Newton-John was among the world’s most popular entertainers. She had 14 top 10 singles just in the U.S., won four Grammys, starred with John Travolta in “Grease” and with Gene Kelly in “Xanadu.” The fast-stepping Travolta-Newton-John duet, “You’re the One That I Want,” was one of the era’s biggest songs and has sold more than 15 million copies.
“My dearest Olivia, you made all of our lives so much better,” Travolta wrote in an online post. “Your impact was incredible. I love you so much. We will see you down the road and we will all be together again. Yours from the moment I saw you and forever! Your Danny, your John!”
“Physical,” the bouncy, R-rated smash released in 1981, was No. 1 for 10 weeks and was named Billboard’s song of the year despite being banned by some radio stations. An aerobics-friendly promotional clip, filmed in the early years of MTV, won a Grammy for best video.
Both musically and image-wise, she reinvented herself during those years. The blonde, ever-smiling Newton-John initially favored mild pop-country songs such as “Please Mr. Please” and “Have You Never Been Mellow” and soft-breathing ballads like “I Honestly Love You,” which in 1975 won Grammys for best female pop vocal and record of the year. But she picked up the tempo in “Grease,” especially after Sandy ditched her white sweaters and blouses for waist-high, black leather pants. “Physical” even made Newton-John blush as she told her would-be lover “There’s nothing left to talk about/Unless it’s horizontally” and finally called out “Let’s get animal! Animal!”
“I recorded it and then suddenly thought, ‘Goodness, maybe I’ve gone too far!’” she told Entertainment Weekly in 2017, recalling how the song had been suggested by manager Roger Davies. “I called Roger and said, ‘We’ve got to pull this song!’ He said, ‘It’s too late. It’s already gone to radio and it’s running up the charts.’ I was horrified!”
Fans flooded social media to mourn her death. “Farewell with love to the legend who will forever be my first crush,” wrote actor Daniel Dae Kim. Added Tracie Thoms: “Olivia Newton-John is an icon. We will miss her dearly.” Gabrielle Union said she and her sister watched “Xanadu” “more times than I could count.”
She had a few hits after “Physical,” but her career declined and Newton-John became more likely to make news because of her private life. In 1992, as she was preparing a concert tour, her father died and she was diagnosed with breast cancer. Her marriage to actor Matt Lattanzi, with whom she had a daughter, actor-singer Chloe Lattanzi, broke up in 1995 and a years-long relationship with cameraman Patrick McDermott ended mysteriously. McDermott went missing during a 2005 fishing trip in California and his fate remained unknown years later. Numerous reports alleged that he was living in Mexico, with a new girlfriend.
“He was lost at sea, and nobody really knows what happened,” Newton-John told Australia’s “60 Minutes” in 2016. “It’s human to wonder. But you know, those are the things in life you have to accept and let go. Because whenever you go through difficult times, there’s always those concerns.”
Newton-John’s recent albums included “Stronger Than Before”; a holiday collaboration with Travolta, “This Christmas,” and the autobiographical “Gaia: One Woman’s Journey,” inspired by her battle with cancer and by the loss of her father.
Newton-John married John Easterling, founder of the Amazon Herb Company, in 2008. She was involved in numerous charitable causes, serving as goodwill ambassador for the United Nations Environment Programme and as national spokeswoman for the Children’s Health Environmental Coalition. She also founded the Olivia Newton-John Cancer and Wellness Centre in Melbourne, Australia.
Newton-John was the daughter of German literature professor Brin Newton-John and Irene Bron, whose father was Nobel Prize-winning physicist Max Bron. The Newton-Johns moved to Australia when Olivia was 5, but she returned to England in her teens and lived with her mother after her parents broke up. She had early dreams of becoming a veterinarian but was winning singing contests in high school and before age 20 had toured army bases and clubs and recorded her first single, “Till You Say You’ll Be Mine.” In 1971, she covered Bob Dylan’s “If Not for You” and began a close partnership with a friend from Australia, John Farrar, who produced the song and later wrote “You’re the One That I Want,” “Magic” and several other hits for her.
She had loved country music, especially the records of “Tennessee” Ernie Ford, since childhood, but her early success didn’t impress critics or some fellow musicians. A Village Voice review likened her to a geisha who “makes her voice smaller than it really is just to please men.” When Newton-John beat out Dolly Parton and Loretta Lynn for the Country Music Association’s top artist of 1973, Tammy Wynette helped found the Association of Country Entertainers, a club designed to exclude Newton-John and other crossover performers.
But Newton-John had a show business admirer who with her became one of movies’ most unforgettable teams. Travolta had starred in the stage version of “Grease” and for the planned film thought Newton-John would be the “ultimate” Sandy, the nice girl who gets tough in the final act and gets her man.
“I worried that at 29 I was too old to play a high school girl,” Newton-John, who insisted on taking a screen test before accepting the part, told The Telegraph in 2017. “Everything about making the film was fun, but if I had to pick a favorite moment, it was the transformation from what I call Sandy 1 to Sandy 2. I got to play a different character and wear different clothes, and when I put on that tight black outfit to sing ‘You’re the One That I Want,’ I got a very different reaction from the guys on the set.”
She is survived by her husband; daughter Chloe Lattanzi; sister Sarah Newton-John; brother Toby Newton-John; and several nieces and nephews.
Hillel Italie, The Associated Press
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