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CNN preaches patience as ratings tank during turnaround

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The CNN logo is displayed at the entrance to the CNN Center in Atlanta on Feb. 2, 2022. Cable news ratings are down across the board compared to 2022, when Russia’s invasion of Ukraine was in the news. CNN’s dip is most dramatic — 61% in prime-time in March. (AP Photo/Ron Harris, File)

By David Bauder in New York

NEW YORK (AP) — CNN’s leadership is preaching patience even though thousands of viewers are abandoning the network during its attempted turnaround, with no indication yet whether it will be rewarded.

Cable news ratings are down across the board compared to 2022, when Russia’s invasion of Ukraine was fresh in the news. CNN’s dip is most dramatic — 61% in prime time in March, with Fox News Channel down 27% and MSNBC off by 12%, according to the Nielsen company.

Fox averaged 2.09 million viewers in prime time in March, with MSNBC at 1.14 million and CNN at 473,000, Nielsen said. In the key 25-54 age demographic for advertisers, CNN is seeing some of its lowest numbers in decades.

CNN is a year into new corporate management with Warner Bros. Discovery, which hired ex-CBS producer Chris Licht to run the network. The chief goal has been to rebuild trust as a non-partisan news brand after years of criticism by former President Donald Trump and his followers, at a time Fox and MSNBC have profited handsomely by appealing to specific points of view.

Licht’s biggest programming move to date, a revamp of “CNN This Morning,” hasn’t borne fruit in the ratings and has been beset by bad publicity, including co-host Don Lemon’s ham-fisted reference to a woman’s prime years.

Changes to CNN’s daytime look are imminent. Licht’s vision for prime time is months away, though, and only beginning to take shape.

His plans are to couple news coverage with hosts from different worlds, including entertainment, who can talk about the news without a specific partisan take. Licht is exploring several possibilities, and CNN is reportedly close to deals with CBS’ Gayle King and former NBA star turned sportscaster Charles Barkley for shows that will air once a week, although the network wouldn’t confirm that.

If Licht’s bet pays off, CNN will strengthen its reputation as a news brand while also attracting viewers who are now watching Netflix or HGTV — not just competing news networks.

As those plans develop, CNN’s prime-time lineup has largely been in flux after Anderson Cooper’s hour at 8 p.m. Eastern. The network has experimented with some interviews, events and subject-focused hours at 9 p.m. Eastern. They include talks with first lady Jill Biden and Ukrainian President Volodymyr Zelenskyy and town halls with Virginia Gov. Glenn Youngkin and one focused on the Ohio train derailment.

The news hours that follow, at least for now, are led by Alisyn Camerota and Laura Coates.

“Viewers are a bit confused with all of the changes, particularly in the prime-time lineup,” said Jennifer Thomas, a former CNN producer who now teaches journalism at Howard University. She said CNN needs more news that impacts viewers and less analysis.

CNN expresses pride in some of the efforts, while admitting some are duds. Last Friday, for example, only 295,000 people watched Jake Tapper’s interview with “Ted Lasso” star Jason Sudeikis. It was less than a quarter of the people who saw Alex Wagner’s MSNBC show at the same 9 p.m. Eastern time slot, Nielsen said.

David Zaslav, president and CEO of Warner Bros. Discovery, delivered a pep talk to hundreds of CNN managers earlier this month to reinforce the message that he wanted to see a network focused on the news that didn’t lean any way politically.

CNN saw strong ratings under the leadership of Licht’s predecessor, Jeff Zucker, and Zaslav said he recognized that a more partisan approach could bring more viewers and money, but that “it’s not what I came here to do,” according to a transcript of Zaslav’s speech.

He said he hoped the network would be able to figure out what is working and what isn’t. He urged the managers to not worry about outside noise.

“Ratings be damned,” he said. “Let’s focus on who we are. This is our mission. This is our legacy. And this is our journey together.”

The question for Licht and his team, as it is often in similar situations, is “how much time do they really have?” said Mark Whitaker, a former executive at CNN and NBC News.

Strong ratings mean more revenue, and more money to spend on programming, Whitaker said.

Cable news viewership is often very habit-driven, with viewers drawn to personalities they know and trust, he said. For the first three days this week, CNN’s 9 p.m. Eastern hour had three different hosts — Erin Burnett, Pamela Brown and Kaitlan Collins.

CNN must wonder whether viewers will lose the habit of tuning in while waiting for the network’s true personality to emerge under Licht. A new prime-time schedule is not likely until the fall.

It doesn’t help that many CNN viewers have long considered the network a utility to be used primarily when there are big stories, and it’s a relatively quiet period now. An important test will be how many viewers will reflexively turn to CNN during big news events, where it has often dominated the ratings.

MSNBC, in touting its biggest audience advantage over CNN in nearly four years, said that its viewers watched the network an average of 381 minutes per week during the first three months of 2023, compared to 183 minutes for CNN.

“They’re fighting against the toughest foe they can fight,” said Rick Kaplan, a former CNN president. “They’re fighting against short attention spans. They’re fighting against the fact that we’re such a divided people, so angry at each other, that if you don’t reflect that anger, the people don’t have time for you.”

Continued poor ratings “eats away at the fabric of the network, if you’re doing great shows and nobody is watching,” he said.

Kaplan said he believes CNN has the right executive in Licht, who has a strong track record as a successful programmer.

“If there’s a right way, he’ll find it,” he said.

Storytelling is in our DNA. We provide credible, compelling multimedia storytelling and services in English and French to help captivate your digital, broadcast and print audiences. As Canada’s national news agency for 100 years, we give Canadians an unbiased news source, driven by truth, accuracy and timeliness.

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Canadian Press NewsAlert: Suncor cutting 1,500 jobs

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Suncor Energy Inc. says it is cutting 1,500 jobs by the end of the year in an effort to reduce costs and improve the company’s lagging performance.

The Calgary-based energy company says employees were informed in an email this afternoon.

More coming.

The Canadian Press

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Peavey Industries LP, the Red Deer-based retailer, has announced the acquisition of long-term partner and fellow Red Deer stalwart, Guy’s Freightways.

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News release from Peavey Industries

Guy’s Freightways, a leading logistics and transport company established in 1975 by Bernie Schwartz, began its journey as a single truck operation delivering products to just six Peavey Mart stores. Today, with 16 full-time trucks and 43 trailers, Guy’s has evolved alongside Peavey Mart, now part of Peavey Industries LP, to service their vast retail network across in Canada.

National Farmway Stores, founded in 1967 and later rebranded as Peavey Mart in 1975- has grown exponentially over the decades. Today, Peavey Industries LP (Red Deer, Alberta) has more than 160 retail locations with its brands Peavey Mart, ACE Canada & MainStreet Hardware, with Guy’s Freightways being instrumental in ensuring reliable product delivery to many of these stores in Canada.

The acquisition will see Guy’s Freightways operate as a subsidiary of Peavey Industries LP. This strategic move solidifies an already close relationship that has endured for nearly 50 years. Peavey Industries LP recognizes the enormous value that Guy’s Freightways has brought to their operations, having played a pivotal role in their expansive growth over the years.

‘We’ve had a great relationship with Peavey for 48 years, so it was only natural to have Peavey continue the Guy’s legacy. I’m thrilled for our people to be able to continue being a part of the Peavey family’ said Todd Schwartz, Guy’s Freightways.

‘Today marks a historic moment for both Peavey Industries LP and Guy’s Freightways,’ said Doug Anderson, CEO of Peavey Industries LP. ‘By formalizing this symbiotic relationship, we are enhancing our operational efficiency while preserving Guy’s Freightways’ legacy. We look forward to continuing our growth journey together.’

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